We cannot honor out of state tax exempt forms. Simply use the zip code "37863" on the weather website or mobile app of your choice. At Dollywood, a limited number of ECVs and wheelchairs are available to reserve once you get to the park on a first-come, first-serve basis. Then when you are finished enjoying the Park, proceed to the Dollywood Emporium to the Package Pickup counter where your item(s) will be waiting!Package Pickup is offered on purchases made prior to two hours before Park closing. Tickets are valid for the dates shown on the Ticket only and are good for all entertainment, shows, craft showcases, rides, attractions, and festivals, as applicable, but do not include games, parking, and separately ticketed concerts and attractions (provided, however, parking may be included when purchasing certain season passes at specific Properties, see the applicable website and description of the applicable Item for details). If youre visiting us with children shorter than 48 inches in height (or youre just not sure), visit Dollywoods Centralized Measuring station located on Showstreet between Rental Services and the Ride Accessibility Center. A completed & signed copy of your TN Tax Exempt Certificate or 501 (c) (3) determination letter must be presented with each payment. All persons, bags, and belongings in, on, or about the Property are subject to security and safety searches, including physical screening and metal detection procedures. Rain Checks are distributed at the Ticket Annex, Guest Services and any one-day ticket window and are valid until the end of the season. By Vicky Reddish - May 26th, 2020. Please stop by Guest Services to pick up your raincheck before you leave the park. If you are having an authorization issue on your payment for your renewal, please check the zip code on the billing address within the checkout page. TimeSaver Passes allow you expedited access to lines at select* rides. Operating hours for the entire season are published as soon as they become available, but are always subject to change. The theme park in Pigeon Forge notified the Tennessee Department of Labor and Workforce Development of the layoffs in . We do not accept partial payments or deposits. Reservations including reserved group meals and Dolly Parton's Stampede/Pirates Voyage combos must be paid 2 weeks in advance. Pets are not permitted. Private nursing area furnished with six gliders with foot stools, Two baby changing stations and a restroom. Masks will still be required in indoor areas,inticketing areas, at park entry, in lines, on rides and trams, and in congested outdoor areas. To help struggling taxpayers affected by the COVID-19 pandemic, the IRS issued Notice 2022-36 PDF, which provides penalty relief to most people and businesses who file certain 2019 or 2020 returns late.The IRS is also taking an additional step to help those who paid these penalties already. Clothing which, by nature and design, exposes excessive portions of the skin including but not limited to nipples or buttocks that may be viewed as inappropriate in a family environment are not permitted. Dollywood's Splash CountryIf you lost an item at Dollywoods Splash Country, please visit thisLost and Found Pageto file a lost item claim. When members of a group do not meet minimum height requirements, Dollywoods Parent Swap program provides hassle-free boarding of rides and attractions. Operating hours of Properties are subject to change without notice and without liability to Herschend. Yes, we offer group rates for groups of 15 or more paying Guests. THIS DOCUMENT CONTAINS VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MIGHT APPLY TO YOU. Female one-piece swimsuit tops (Guests 13 and older) must be covered with a shirt or other garment. May 6, 2021. Use designated walkways throughout the park. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We visited during the fall harvest. With the exception of the Dollywood Express, no on-ride video or pictures are permitted. Greene criticizes Zelensky at CPAC: Leave your hands off of our sons and House Democrats blindsided as Biden changes tune on DC crime bill. Dollywood is happy to publish wait times for its most popular rides so you can spend less time in line and more time creating memories. We love theme parks and have been to a couple that are doing the precautions for Covid correctly. This is by far the most important change of 2020, one that necessitates more planning on guests' end. Herschend is not responsible for duplicated, damaged, lost, or stolen Tickets. perform the rentals of ECVs, Wheelchairs, Strollers, and Lockers to include all sales functions, rental agreements, refunds, and exchanges . Canceling A Trip For COVID And Need A Refund? An Expert Says Travel The park is only allowed at half capacity. You agree to comply with all the applicable rules, policies, terms and conditions ("Event Rules") for each Event. Dollywood reserves the right to ban such individuals from future admission to all or any of its Properties or from participation in any Herschend Family Entertainment Activities. The parks employees will still be required to wear masks at all times on the property. If the park experiences rain for more than one hour on the day of your visit, we will gladly give you a raincheck to return another day. Dollywood announced on Friday afternoon that they would not be opening for the season over coroanvirus concerns. At this time, masking is optional for employees and guests, regardless of vaccination status. We strongly recommend this option to expedite your group's entry into the park. Final counts on reservations that include Dolly Parton's Stampede/Pirates Voyage tickets as well as reserved/catered group meals are due 2 weeks in advance. You will be sent through a page where you simply tell us how many passes of each type you would like. This will take you to the Passes page within your account where you can link passes, buy new passes, or renew your existing passes. Children can ride if they meet the minimum height requirement established by the rides manufacturer to ensure Guest safety. Any other items that Property personnel determines, in its discretion, to be suspicious or potentially harmful, unsafe or disruptive. Wheeled mobility devices with less than 3 wheels; Segways; devices that cannot maintain stability and balance when stopped, unpowered, or unoccupied, without training wheels or similar modifications; devices powered by any means other than manually or electrically; devices that travel faster than walking pace; multi-rider devices or devices that exceed 36 inches in width or 52 inches in length. Step 1: On the Link Passes page, click/tap "Remove From Account" on the linked passes table that you feel is not renewable in error, Step 2: On that same page, select "+Add Pass" to re-link that pass. All in all we had a great time & felt very safe. Resort Guests can park for FREE at DreamMore Resort and take a shuttle to both parks. Masks will still be required in indoor areas. Dollywood and Dollywood's Splash County will reopen June 17. For the safety of our Guests, children must be 13 years old or older to enter without an adult. Then, identify any shows that you wish to see, locate the appropriate theater, and plan your day accordingly. Doha, Qatar - Qatar Airways has paid out over USD $1.2 billion in refunds to almost 600,000 passengers since March, demonstrating its commitment to honouring its obligations to passengers who need to change their plans due to the impact of the COVID-19 pandemic on global travel. The black diamond indicates a high thrill attraction; the blue square indicates a moderate thrill attraction; and the green circle indicates mild thrill attraction. Passholders who have received a refund, will need to purchase a new pass. Just download the Dollywood mobile app for iOS or Android. (Ihor Reshetniak/iStock/Getty Images) In the year since COVID-19 forced most colleges and universities to shut their physical campuses, lawyers have filed more than 300 cases on behalf of students and parents demanding refunds of tuition for educations they deemed to be either substandard or not what they were promised. Social distancing is also in effect on all rides at Dollywood after COVID-19. Strollers (single and double), wheelchairs and electronic convenience vehicles (ECVs) are available day of visit, first come, first served. (There are also "mask-free break zones" but social distancing is still enforced.) If you are receiving error code 45 on the checkout page after entering in your billing information, here are some troubleshooting techniques to resolve that: Repeat this process for each pass you are attempting to renew and then "Add to Cart" again and if you continue to have issues, let us know and we'll investigate for you. Terms & Conditions for Dolly Parton's Stampede Website Crime. Below are some resources that may be beneficial to you when searching for the right place to stay for you and your family: Parking is $25 for all standard length vehicles and $30 for oversize length vehicles such as RVs and trailers. All linked passes in your account will be evaluated for renewal. Doug Lederman. We offer both Regular and Unlimited TimeSaver options. Groups refunds will be given on returned, unused admission tickets or cash value meal vouchers providing that your number adjustment does not cause you to drop below 15 paid admissions/meal vouchers. Try out our tool below to find the answers to our most common questions quickly. Updated: 2:27 PM EDT May 18, 2020. Park Hours Sign In | Register Search. Shirts, Shorts, Pants, Dresses or Skirts must be worn at all times. Taking advantage of Dollywoods Centralized Measuring service early in the day can help you and your family avoid the disappointment and frustration of waiting in line only to discover your little ones are not tall enough to ride. If you would like to eat elsewhere or must leave for any reason during the day, remember to get your hand stamped and keep your admission ticket, then you can return later that same day. COVID-19 unemployment benefits can help employees, gig workers, and self-employed people whose jobs have been affected by the coronavirus pandemic. ], we will extend our returns policy from 60 days to 90 days from purchase date, to allow flexibility for our customers choosing to return products. Groups refunds will be given in the same manner that payment was made. Illegal drugs of any kind (including prescription drugs not properly prescribed by a health professional). For Dollywood rides, you can also find height requirements on the mobile app. Staying well hydrated is an important part of a fun day, so we offer complimentary cups of water at all park food outlets, all you have to do is ask. Passholders are required to have a My Dollywood Account when renewing online. Dollywood is located in Pigeon Forge, Tennessee, 35 miles southeast of Knoxville, off I-40 at Exit 407. Companies are having to dig deep for refunds and some have been refusing, or pressuring people to accept vouchers and the Competition and Markets Authority (CMA) has set up a COVID 19 Taskforce to . Returns and refunds policy templates for online shopping sites But please let us know if you continue to receive this issue at 1-800-Dollywood. Due to the nature of some attractions, service animals may not be permitted to ride or enter certain attractions. If you continue to have issues, let us know and we'll investigate for you. If it is raining when you leave the Park and your visit is shortened by the rain, you can request a Rain Checkjust ask.
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