as in hospitals. I've just noticed an error. You can switch the Hubs DHCP server on and off. Please contribute if there are any downsides for this suggestion as for me, was the only way to make the Pi-Hole work together with the Smart Hub 2 provided by British Telecom. BT Smart Hub does not accept you changing the DNS servers hence you have to manually deactivate the DHCP on the router. I think this tutorial will explain everything. How do I use different DNS servers or set up dynamic DNS on my Smart Hub? After the username and password is set there may no longer be a Save option. I apologise for sounding sceptical but this is the first time that I have heard of this. set Pi-hole to be the DNS server for your network clients in the router's DHCP (or LAN) settings page. 08:45 AM. Port forwarding is literally forwarding a port from the internet to your home network. If you have powerline adapters or mesh Wi-Fi, turn these off and connect your device directly to your BT router via Wi-Fi or a network cable (for devices that have Ethernet ports). Works OK like that so no problem, just different. Baldrick1. The default IP address is 192.168.1.254 but you can change that here. The Home Hub 6 is another name for the BT Smart Hub. It also comes with a price promise that your bill wont go up when your contract ends and double data allowances for anyone who also has a BT Mobile SIM. If this happens then all that is required is to click Disconnect in the Advanced/Broadband settings, re-enter the username (followed by @plusdsl.net) and password then Connect. Security type Set the security level for your Hub's wireless connection -. There are no serviceable parts and you risk an, This device has been evaluated for and shown to, comply with European Guidelines when installed, and operated with a minimum distance of 20cm, There is a slight chance your product could be, damaged by an electrical storm. on You might also want to take a look at this guide to broadband router settings. 07:01 PM, That is exactly what I did, and the message that appears is "These IP settings are not valid on the BT business smart hub". This will open the Hub Manager, Enter the admin password. Hi, we have the business smart hub 2, we need to the network to be 192.168..x as we have 2 domain controllers, an Exchange server, 5 Linux servers web/app servers and our whole infrastructure in on 192.168..x, the hub is telling me we can not use that range, this cannot be true? Please follow the instructions on the screen, then carry on with the steps below, You'll be asked to enter your username and password, Set Access Control feature enable to Yes, Set the time you want to block internet access to that device and click, If you want to apply access controls to more than one device, just repeat steps 6, 7 and 8, Set Access Control feature enable to No, There's no need to delete the individual device settings from the page. BT Smart Scan technology Take the same values that you entered into the External Ports box, and enter them into the Internal Ports box. Only change it if you're having connection problems with your device. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. ): So no obvious way to select combine or split apart from how I define the SSID. Gandalf, Alan27. Here's how to set up your BT Smart Hub.The video below will help you understand what the different light colours on your Hub mean:https://youtu.be/rDQhkWjPJr. These are the two alternatives that I get with my hub. But you do have the option to leave the bands synchronised. It also has 4 Gigabit LAN ports. Let us walk you through the steps for opening a port in the BT Smart Hub 2 router. 25-08-2022 However there is no option available to combine or split the bands, simply changing the original BT network name causes the 5Gz name to change to -5. I include this as some devices have problems with them in sync. You may need toset up your devices again. If you still have your old hub set it up as a wireless access point and connect your Amazon device to that. I believe there was a work around posted on another thread, which allows 2.4GHz devices to connect. None - anyone can connect to your wireless network without entering a password. veneered wood or delicate, Don't use near flammable substances or in a. flammable atmosphere (e.g. California Residents: Prop 65 WARNING. Then you click on IPv4 configuration and deactivate the DHCP Server (remember to click on save on top of the screen). Some early versions of firmware will not accept special characters in the password. away from radiators, window sills or. The micro filter has a broadband socket for the hub and a phone socket for your landline. Click on the button that says Show IP Address. There are several modes and the default one on BT Hubs is stateless which means IPv6 addresses would be provided to everyone on automated basis. If you are unable to log in even after trying the above list of passwords you may need to consider a reset for your router. 26-08-2022 If you ever need to turn it off for any reason, you can use this switch to turn it off. Is Complete Wi-Fi only compatible with Smart Hub 2? Having the same name for both bands has never been an issue and it's a bit of an unnecessary pain having to choose between them. Users . 12:42 PM 22h41. This is called opening a port or port forwarding. 15-01-2019 BT Digital Voice, Where to Plug Your Phone into the Smart Hub 2 Kelton Head Media 323 subscribers Subscribe 54 Share 9.4K views 11 months ago #plugin #voice #smarthub #digital #voice. - edited As I said though, there isnt that option or Id have chosen it! Not anymore. Announcements, Guides & Community Updates, https://community.bt.com/t5/BT-Devices/Smart-Devices-Only-Work-on-2-4-GHz/m-p/1903131#M6951, BT Smart Hub 2 Port Forwarding Manual settings. It seems that it was only for the first connection that it needed to be in mode 3. Forwarding some ports for Company of Heroes 3 can help improve your online connections and let you connect with more players. Can you help by posting a screenshot of your advanced wireless page? This will have a standard BT socket on it so a standard telephone will still work (but only if it is a tone (MF) dialling phone). 2 users liked/thanked this post: Hi, we have the business smart hub 2, we need to the network to be 192.168.0.x as we have 2 domain controllers, an Exchange server, 5 Linux servers web/app servers and our whole infrastructure in on 192.168.0.x, the hub is telling me we can not use that range, this cannot be true? 12-04-2021 WPA-Auto - if you're having problems connecting older devices. See https://community.bt.com/t5/BT-Devices/Smart-Devices-Only-Work-on-2-4-GHz/m-p/1903131#M6951, on Go ahead and create a Port Forwarding entry. If an engineer is required to get your BT broadband up and running, they will also set up your router for you. Anyone that still experiences issues on the latest firmware, please create a new topic or get in touch with Sonos Customer Care. Smart Setup has moved on some firmware versions from the Home to the Status page. If youre thinking of replacing your old free router, take a look at our guide to using your own router for broadband. 13-04-2021 No problem, I think it a lot of money for a modem/router anyway. So I set the router back to Mode 1 and the Sonos stayed connected and works fine. Im going to get a hub 6 for the same issues with the rubbish plusnet router. Switch on your hub Step 1 of 6 An unanticipated problem was encountered, check back soon and try again Error Code: MEDIA_ERR_UNKNOWN - edited Click on the Firewall button at the middle of the screen. Recommended - Our free program will setup a static IP address for you. The unit has a minimalist two-tone black front, with the only obvious design features being a BT logo and. The hub will be locked to telephone line use only. For example, you can control your children's internet use when you're not about. 20h46 Once you have opened a web browser, find the address bar which is usually located at the top of the screen. Mattwilf, smallblueplanet. If you've turnedSeparate Bandson, you'll be able to select the channel for each band. This will disable any router features, such as NAT, DHCP, DNS and LTE mobile connections. 13-04-2021 1 user liked/thanked this post: A BT Smart Hub 2 or similar will be provided by your provider. Keep area ventilated (i.e. Youll find it in Hub Manager or the My BT app if youre on Smart Hub 2. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. The only connections must be limited to the power plus either an Ethernet cable or a wireless connection until instructed otherwise. Web admin interface of the BT Smart Hub 2 router. How do I view the devices connected to my Smart Hub? I'm using a BT Smart Hub 2 with my PlusNet broadband and recently purchased 2 Essential BT DECT handsets. If you want to use your Hub as a modem only and connect another router to use as an access point, then you might want to disable this. Anyone else seen this problem or better still found a way round it? To log in you will need to use a web browser since the BT Smart Hub 2 uses a web interface to access router configurations. Set up BT Smart Hub 2 Set up Order and delivery Connect devices Top tips Select your connection One port Two port Modem (ONT) Unsure which connection you have? Connect the cable to the hub's power port, plug it into the wall and switch it on. our guide to using your own router for broadband, 75 Gift Card: Sainsbury's, M&S, Tesco or MasterCard. 20h31, 15-01-2019 08:50 AM. Our guide to securing your Wi-Fi router can help. Available from the 27th of November, the Smart Hub 2 will form part of a new "Complete Wi-Fi" system, which allows BT customers to add extension discs to generate a stronger, more reliable. Lets take a look at the legacy BT routers that are still capable of getting you online. Furthermore, the BT Smart hub 2 supports 802.11 b/g/n/ac 33 MIMO on 2.4 GHz, and 802.11 a/n/ac 44 MIMO on 5GHz. A Firewall blocks incoming connections by nature. on A grey phone cable is supplied, as is a micro filter which you can use as a splitter if you already have a landline phone plugged into the master phone socket. 2 users liked/thanked this post: 15-01-2019 If not, then youll be doing it yourself. 25-08-2022 There is no advantage in having the Smart Hub 2 unless you want to use it with the extra disk (s) You would be better to continue using your old home hub. The Smart Hub 2 might be the new kids on the block, but there are still a number of other BT routers out there. 20h41. ipconfig /renew. Also, I can see steps 11 onwards but the link for the previous steps seem to be for an older BT router but I guess the steps are the same for Smart Hub 2? I believe there was a work around posted on another thread, which allows 2.4GHz devices to connect. Thanks again and reminds me that I haven't watched Black Adder for a long time so will also look for that on iPlayer - after internet is fixed! Note that customers can choose to sign up for Complete Wi-Fi and Hybrid Connect individually however, which works out much cheaper. 03-08-2019 In fact, if you sign up to an ADSL broadband package (offering average speeds of 10Mbps), BT will send you a Home Hub 4 rather than a Smart Hub 2. Opening a port to a specific device may solve problems that you are having on your network. 1 - Deactivate the DHCP Server on BT Smart Hub 2 Once you have entered your username and password, remember to click the OK button to login to your BT Smart Hub 2 router. I still don't know why I don't have the option NOT to split the bands but this works for me anyway. Connect everything else to the R8000. Phil Wilkinson-Jones | October 27th, 2021. In order to do that, open the web page for the configuration of your router (usually 192.168.1.254) and click on Advanced Settings and My Network (the password the hub is going . 2 users liked/thanked this post: Things are slightly different for the Smart Hub 2. 20h48, on This way you can seamlessly swap between the two. So everything started working perfectly. Click the number to view who else liked/thanked this post. MisterW, dvorak, Gandalf, Mattwilf, Longliner, quelquod, drtodd, Mindfulmatt, DanielB, lscolman and 4 other users. You get a router free with any BT broadband deal, although the router you get depends on the deal you choose. You should be on the home page of your BT Smart Hub 2 router once you have successfully logged in. BT support Smarthubs even though they are connected to Plusnet, so firmware updates are still automatically applied. Just follow along as we lead you through the process of opening a port in your router. Press theRescanbutton to make it scan again. >. Do not get discouraged. 15-01-2019 You can help reduce lag and improve your overall experience in Splitgate by forwarding ports in your router. Channels Deactivate the IPV6 DHCP on Smart Hub 2 7:22 PM. All third party trade mark rights, Your new Smart Hub 2 is the first thing you, Manual will be automatically added to "My Manuals", Wireless Router BT Smart Hub 2 User Manual, Network Router BT Smart Hub 2 Quick Start Manual, Switch BT Business Hub 3 Getting Started And Troubleshooting, Switch BT Total Broadband Home Hub 3 User Manual And Troubleshooting, Switch BT Home Hub 5 Information And Troubleshooting Manual, Switch BT Infinity User Manual And Troubleshooting. Note that the admin password will not change and it will revert to the original settings after a Factory Reset. Sorry I thought the first 10 steps were for some kind of business internet modem, will have a go tomorrow. Didn't realise that was the way to do it. You should see a box similar to the one shown below. Thanks@Baldrick1! https://community.plus.net/t5/My-Router/Using-the-BT-Smarthub-6-on-a-Plusnet-Account/m-p/1587673#M85 https://community.plus.net/t5/My-Router/Using-a-FTTP-Smarthub-6-on-a-Plusnet-FTTC-Service/m-p/165176 https://www.johnlewisbroadband.com/support/customer-service/server-addresses.html, All versions of BT Smarthub and Smarthub 2 will currently work on your Plusnet account, including the FTTP models, see. on Then you can change the 'Server address range' by selecting 'Custom''Set' and changing the '1's to '0's. other electrical equipment that can get hot). Set up a static IP address in the device that you are forwarding a port to. Im aware of the potential problems with not separating the bands, however none of my devices gives any trouble and its more convenient (non-tecchy wife!) The latest version, Halo 3+, guarantees you a reliable internet service by providing you with an EE mini router, known as Hybrid Connect, which will boot up if your cabled connection goes down along with Complete Wi-Fi discs that ensure your wifi reaches every room in your home. 13-04-2021 15-01-2019 It is suspected that the cause is that some devices flip flops between the two and either wont connect or have drop outs. Enter your BT hub admin password. If you factory reset the hub before you set it up I would have expected the two bands to have been synchronised by default. I can confirm it works OK but it takes a few goes to get the timing right. Turn on the Smart Hub 2 let it connect, check the phone is connected, then boot up the Netduma, this should then connect and allow internet access. 7:09 PM The biggest difference between these packages is what speeds you can expect. If you change this, you can check the strength of your new password - aim to get the strength bar fully green. Our guide How to Reset a Router can help you with that. After this procedure I released and renewed my DHCP address by going into a command prompt and typing: Here are the ports to forward for Xbox Live: If you are looking for the ports for a different application you can find it by either: Make up a name to put in the Rule Name box. I made sure that the setting Enable IPv6 support (SLAAC + RA) was turned off during the Pi-hole DHCP setup and released the IP and renewed again as well as testing on mobile phones. There are two ways to get hold of a BT router. 16-01-2019 To open a port in your BT Smart Hub 2 router, follow these important steps: If the process of forwarding ports in your router seems difficult to you, you are not alone! on Don't let poor connections slow you down. I think you will find that its due to the fact that you cannot split the 2.4GHz and the 5GHz wireless bands, so they have different SSIDs. 14 users liked/thanked this post: Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. Where can I view the status of my Smart Hub? Then prompt your device to connect to the Hub. As a by-the-way I also don't have the 'Configuration / MAC Filtering' options that you do, and my page layout is subtly different but maybe yours is the business or FTTP version? Guide to using the BT Business Smart Hub Changing the IP address of your hub From the Hub Manager go to Advanced settings then My Network then IPv4 configuration You can view and make changes to your Hub's IP and DHCP settings (if you need to revert to the default settings, there's a Reset to default button on the top right of the page). The default setting is to merge the two together so you see only one network name. But to get back to default settings, I had to do a factory reset! Important! When it's set to On', you can connect a device by clickingStart WPSor by holding theWPSbutton down on the left hand side of your Hub. Modes 2 and 3 may connect you but they'll also reduce or disable some wireless features so your range and speed might take a hit to improve reliability. 4. We've been using John Lewis fibre 68mbps for the past few months but the wifi has been hit and miss, now getting worse with no help from customer service who just say Wifi isn't there problem even when we are getting 6MBPS while standing next to the router!I want to try configuring BT Smart Hub 2 but wanted to check the above helpful instructions would work on JL before I make a complete mess of everything. Connect to the web management interface First, you need to connect to the router's web management page, so that you can change the settings that you want. Your BT Business Smart Hub 2 guide Using Changing the wireless settings on Smart Hub 2 From the Hub Manager, click on Advanced Settings, then Wireless. don't put in cupboards or, behind sofas) and don't block any vents with objects. My advanced wireless page looks like this: As you can see, the 2nd line of text on your page is absent from mine. Dust with a soft dry cloth; don't use water or solvent. The light on the left of the Hub will flash blue. Maybe I am due a software update sometime. Turn off the BT WiFi. 05:35 PM Youll then need to plug it into the mains, then hit the power button and wait for the light to turn blue before you can start connecting your devices. Seems it's a known issue but here is a solution: Solved: Smart Hub - wifi network names problem - BT Community. Thanks for your howto posts! BT has a new Hub - the BT Smart Hub 2 - which it claims is the most powerful Wi-Fi hub of all the big broadband providers. This is something that shouldnt be overlooked when searching for a new broadband deal. Do I just need to amend the email address to the JL suffix or is there more to do please? In terms of the BT smart hub 2 connections, the 2.0 USB socket is not missing as well. Opening Ports for Splitgate using Your Router. Then press the power button on the back of the Hub. An engineer is usually dispatched to connect you after about 14 days, too, but this can sometimes take longer. If you ever need to turn it off for any reason, you can use this switch to turn it off. In the end there are some configurations that needs to be performed on the SmartHub 2 from BT for the Pi Hole to work properly, however I believe this can be useful on several other routers too. All rights reserved. How do I control the time when devices can access the internet on my Smart Hub? You'll need to return it back to us within 60 days of, telling us you want to cancel or we may need to charge, As the environment is important to BT, simply send, your equipment back to us so we can get rid of it in, an environmentally friendly way. Forwarding some ports for Temtem in your router can help improve connections and provide a smoother online experience. ipconfig /release The settings you want are under 'Advanced SettingsMy NetworkIPv4 configuration. By 2008 US officials considered Jalisco's capital a methamphetamine hub they .BT Smart Hub 2 091300 7 Port Wireless Router 12.75 Free postage BT Smart Hub 2 - 1000 Mbps Dual Band Wireless Gigabit Router - 091298 15.00 Free postage BT Smart Hub 2 1000 Mbps Dual Band Fibre Wireless Gigabit Router 17.99 Almost gone Free postage BT Smart . If you separate them you will find that if you go to your device available network settings you have two SSIDs, both have the same password. To find out how to use it, just click on the Upgraded to IOS14 and having issue with yourBT access controls? Yes. How To Open Ports in Your Router for Company of Heroes 3. The name does not have any effect on the functionality of the forward; it's simply there so you can know why it was created. Theres no need to worry though, as its a pretty simple process. This post has therefore been produced as an update, maybe the Mods will think it suitable for pinning with the original? Using the BT Hub Manager View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Hub to get the most from your wi-fi, Download the Business Smart Hub user guide. Do you have to when setting up.. Democracy - 3 wolves and a lamb voting about what to have for lunch! 25-08-2022 The Smart Hub 2 for FTTC can be used on FTTP by using a cable and changing the settings to full fibre mode though. The setting procedure for the Smarthub and Smarthub 2 are the same. The BT Smart Hub 2 router's default IP address is: 192.168.1.254. Forwarding some ports for eFootball in your router can enable you to connect with more players and help improve connections. If you have changed it and now forgotten it, you can use the password override feature to set up a new password without losing all your personal Hub settings and configuration, Select the device you want to apply access controls to and click, Choose the days you want access controls and click, Click on the plus sign to add it to the table, Enter the admin password. Navigate to the Port Forwarding section in your BT Smart Hub 2 router. Treat all parts with care; don't shock or vibrate them. You'll then be able to change these settings: WirelessYoure wi-fi is on as standard. to only have 1 SSID. At the time of writing, BTs entry-level standard broadband package comes with a BT Home Hub 4. BT is the UKs biggest broadband provider and, like other providers, will give you a free router if you sign up to one of its broadband deals.