They can (and often do) just update the record with the new ship's information, and your paid-to-date amount goes to the revised booking. Cruise Critic reached out to several lines for advice. To play using your onboard credit, simply insert your SeaPass card into any slot machine, and select "onboard credit" as your preferred credit method. Here's Why You Shouldn't Panic, Royal Caribbean International Cruise Line Refund Policies, P&O Cruises Reveals Nicole Sherzinger as Godmother of New Ship Arvia, Carnival Miracle Set to Become Fourth Carnival Ship to Sail From Galveston, Life at Sea Cruises Opens Sales for World's First Three-Year Cruise, Oceania Reveals Giada de Laurentiis as Godmother of New Ship Vista. A Viking River Cruises reservation can be transferred to our agency within 60 days of the initial booking date, as long as final payment has not been made yet. One of the perks of early saver. Deposit: 55 to 30 days: . 4 - 5 days: $150 USD per person: $300 USD: 76 days prior to sailing: 6 - 9 days: $250 USD per person: $500 USD: 91 days prior to sailing When I booked the special was half off deposits which made them $125 a person with a $50 on board credit for each room. I wasn't about to pay the $150 change fee for the 3 of us, called main # & found a new one who (while hesitant to step on any toes) happily flipped the down payment & i saved $250 in the bargin via military rate! The non refundable part of ES would be covered by the travel insurance at the coverage percentage rate detailed in the Insurance plan. By The day of sailing is considered the first day of the cruise: The total fare is defined as Cruise Fare, Transfer Services and Pre/Post Cruise Vacation Packages and Fly2Fun Air*(please note thatFly2Fun Restricted Air which is non-refundable at time of booking). COVID-19 specific refunds: Carnival has not finalized its policies relating to COVID-19, but the current ticket contract provides for possibility of denial of boarding for any guest who is not fit to travel and under those circumstances, no refund is given. Thank you. Still debating if I just no a no show with her or call my PVP on this one. It is the way the Early Saver contract reads. For more than 2 guests, or for guests staying in The Haven Suites, Suites, Garden Villas and guests on holiday sailings, see Norwegian'scancellation fee schedule. If you test positive for COVID-19 within 10 days of your sailing date or have been a close contact of someone who tests positive, you are entitled to FCC in the amount of 100% of the cruise fare paid. Norwegian's Future Cruise Credit (FCC) is credit that you can use for your next Norwegian cruise. A 5% transaction fee will automatically be added to your SeaPass card, but that still leaves you plenty of credit to play, since the minimum bet on slots is a very reasonable $0.01. neither military or past guest shouldn't have any cancellation/change fees if before final payment -right? But it will show up.Your new booking will hold, as your deposit is sufficient to hold it up to 75 days before your cruise. Other sailings include All Holiday; Australia; New Zealand; South Pacific; Asia; Prinsendam Europe; South America and Antarctica sailings. And as easy as this makes getting to the ship, remember that youll enjoy the same service coming back after your cruise a nice way to end a great vacation! When you cancel the cruise: Full refunds are issued for cancellations made 76 or more nights before sailing for short cruises up to 5 days and 91 or more nights before the sail date on longer sailings. We didn't care for our first PVP that Carnival assigned to us. By proceeding, you agree to Cruise Critics. Royal Caribbean states a $100 per person change fee would be required for all reservation transfer requests outside of final payment. But I feel relieved that Carnival will not downgrade my level of class (Ocean Suite). 1) You would go online and cancel the current booking and the FCC would be generated in Carnival's system. Opens in a new window. LauraS Same ship,same room cat,same everthing but the date. If you booked Early Saver (it sounds as though you did), you MIGHT find a sympathetic ear who will simply transfer your reservation for you, but don't count on it. * Suite categories do require a double deposit since there are a limited number of suites. Technically, it is against the fare rules, but you really won't know until you try. Cancellations that occur after the final payment due date are subject to standard cancellation penalties. Single Occupancy: Reservation will require 200% of the per person deposit. Get expert advice, insider tips and more. And Grand World; Grand Voyages; any Segment of a Grand World or Grand Voyage; 29-50 day Hawaii, Tahiti & Marquesas; Incan Empires; Amazon Explorer; 30+ day Europe Transatlantic or any segment of a 30+ day Europe Transatlantic sailing; Africa Explorer and Far East Explorer. As long as a person understands what the "restrictions" are for the rate they are booking and make an informed decision. When Carnival cancels the cruise: Future Cruise Credit offered in lieu of refunds for cruises cancelled by Carnival will have an expiration date, typically 24 months from the cancellation, but always clearly spelled out in the communications provided by Carnival. See Royal Caribbean's requirements for final payment and cruise planning timeline on the Royal Caribbean blog. Are you sure about this? keishashadow, March 31, 2009 in Carnival Cruise Lines. $200 USD. However, they made me switch rooms because mine was for 4 people and we went down to 3. Do Future Cruise Credits expire? So this means it will just be me and my 10 year old daughter. And if you're not booked with the Early Saver's Rate, you will get the entire deposit transferred (provided you're not in penalty phase). I've changed ships in the past (booked through a PVP) and Carnival doesn't charge a nickle. Been there. 76 days prior to sailing. If you are comfortable taking the risk, these rewards can pay off once onboard. I have 2 rooms with 2 people in each. For those who meet the requirements and are ready to set sail, a whole new world of cruise travel awaits -- one that may not be repeated in our lifetimes. Opens in a new window. * Different deposit amounts required for Celebrity Xpedition. The week before we planned to spend in the keys. Inside those dates, cancellation fees will apply according to the timeframes found below. I can't get a straight answer from Carnival as to whether i can transfer my existing DP on the Glory in Dec. to same date on Victory out of San Juan? The family that was supposed to go with us cancelled and created a huge mess, but he took good care of us even though it wasn't his booking. The amount of onboard credit you get from Royal Caribbean with a NextCruise Certificate depends on the length of cruise you select. From 55 days prior to sailing to 30 days prior to sailing, the non-refundable component is 50% of the total fare or the standarddeposit amount, whichever is greater. If youre flying in, you can get the ease of being met by Carnival staff at the airport, who will escort you to a shuttle bus that takes you directly to the port a great value. Many of these new sailings require passengers to be fully vaccinated against COVID-19. DH and I have done this. A deposit is required within 4 days of booking your cruise, also please find final payment requirements below. "Outside of final payment, there is a change fee associated with moving to a new sail date," Royal Caribbean's Guest Relation team told Cruise Critic in an email. And Super Saver fares have non-refundable deposits. Before Carnival's Guest Admin Department does the actual transfer, they will call the travel agency releasing the booking, speak to the owner or manager and verify that all the information in the letter is correct. By proceeding, you agree to Cruise Critics. (I haven't done the math so these numbers are hypothetical). These options are usually bundled as a promotion, offering cruisers a savings or bonus in return for the financial commitment of a nonrefundable deposit. **Christmas, New Year's and holiday sailings require a final payment 90 days in advance. You use the $250 denomination CruiseNext deposit as a full deposit for non-suite categories, or as partial payment of suite deposits. *Taxes, fees and port expenses are additional per person. What is the main difference between the two, and which one should you opt for? Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Be sure to check all entry and vaccination requirements for your embarkation destination, along with flight availability. You can redeem any FCC by calling us. The booking can be transferred at any time up until final payment. I think "trap" is kind of a hard word. AND one more thing.The March 20 date cost more,so our price went up over all.But to me,my peace of mind was worth it. * No refunds for Pack & Go, Early Saver and Super Saver fares. After re reading the OP, our entire deposit got transfered,just fyi.We did change our room number,simply b/c I wanted to be on a diffrent side of the ship.But its literally across the hall. I believe you would need to rebook within a year but I am not positive on that. Call us at 800-278-4737 if you need help finding the perfect cruise. 19952023, The Independent Traveler, Inc. What to Expect on a Cruise: Booking a Cruise, Cruise Line Cancellation Policies: A Closer Look, Mega-Chart: Compare Hurricane Sandy Cruise Line Compensation, Booking a Cruise Onboard: How to Score Extras and Discounts, Can I Cruise While Pregnant? Thanks in advance for any help!! Then we'd repeat the phone tag game. Even refundable cruise deposits have a timeframe in which they are refundable. I just went and clicked on the link and it says I would lose $250 on each booking to cancel so a total of $500. For guests booked directly with Carnival: For guests booked through a travel agent: Youth Programs (Under 2 & 2-11 years old). Second: if we won't lose the deposit (minus $50) can we do the cancellation and transfer of deposit online or do we have to call carnival? The exposure from the OP is $1000. When you cancel the cruise: For Early Saver cancellations made prior to the final payment date, a Future Cruise Credit, minus a $50 service fee will be issued, valid for cruises within 24 months of the date of cancellation. . Total Fare is defined as Cruise Fare, Transfer Services, Pre/Post Cruise Vacation Packages and Air Supplements (excluding Restricted Air which is non-refundable any time after booking). External site which may or may not meet accessibility guidelines, Facebook. In order to reserve a room onboard, cruise lines will accept a deposit, or portion of the full cruise fare to secure your place. Does anyone know if I will still be able to keep the per person room rate? If you get a chance you can email me and I'll give you some info on what a GREAT PVP can help you with. The final payment is due by Jan 2nd. It was no big deal to change it either. Boards; Log In Log Out; Deals. Powered by Invision Community. Started August 27, 2021, By . Ship and sailing date changes are allowed prior to the final payment due date, subject to a $50 USD service fee per person, per change. First question: how much of the deposit will we lose? From 14 days prior to sailing to the day of your cruise, the non-refundable component is 100%* of the total fare. The rest of your deposit will be given as a future cruise credit. For cruises 5 days or less, the final payment date is 75days prior to sailing andfor cruises 6 days or more, the final payment date is 90days prior to sailing. Personally I would call and have them do it. CC Help Jenn Look up your reservation Share Details You can count on a cruise to relieve stress, but getting to the ship shouldn't cause you any more of it. So unlike the "booked 2 in a room that sleeps 3 and they moved us" posts above, you can keep the same cabin if you want or move to a Double Occupancy Ocean Suite if there's an available one in a more desirable location for you. . All cancellations that occur prior to final payment due date will receive a non-refundable and non-transferable future cruise credit, redeemable for US dollars bookings, in the amount of the deposit less a $50 per person service fee. Here's the breakdown for open bookings . * Applies to guests in Non-Suites/Non-Concierge Staterooms on 1 to 5 Night Cruises where embark or debark is a U.S. port (Non Holiday Sailings). If you are cancelling your booking prior to your final payment, you will receive a refund unless you have booked a specific promotion with a non-refundable deposit and/or fare. Please note that although Carnival Cruise Line can pass requests for seat assignments, special meals and special assistance to . Crystal's representatives mentioned if the person wanting to transfer cruises was inside the cancellation penalty period, that request to have those fees waived would have to be reviewed internally by the team. Would it be refunded or would it have to put toward another cruise? All - thank you all for the information. What You Need to Know, How to Navigate the Airport on Cruise Turnaround Day. Page will reload to reflect new bookings. PVP is mia:rolleyes:, have only spoken to the main phone # peeps, was transferred & got both a nay & a yea:confused: Really don't want to get into refund to CC i used initially (especially since i paid it off & don't want to fuss with delay in getting check issued in lieu of credit), Can't remember if we booked using military or past guest if that matters in the equation, did get the upgrade that was being offered in the last sale of a lifetime;), if i do have to cancel & rebook later, any predictions on the aforementioned next big sale:D. I know you can transfer a deposit. Here's Why You Shouldn't Panic, Crystal Serenity (Photo: Crystal Cruises). Email to: Agencytransfers@carnival.com Fax to: 305 406-6477 POSSIBLE BOOKING BONUSES: Onboard Credit, Special Gifts (i.e. What is the cancellation and refund policy in the event of bad weather or unexpected circumstances? Opens in a new window. You will lose 50$ per person as an administrative fee. Olsen, P&O, Saga, Virgin and others all announcing special "Round UK" summer cruises from domestic UK homeports like Southampton and Portsmouth. I would look at deck plans and pick out a room on the deck you are now and ask to transfer your cruise to that ship and room. Cruise Tips. And while that information is available online as cancellations happen, each guest should also receive direct communication regarding those options at the time of the cancellation. Here's a Cheat Sheet of Cruise Deposit, Full Payment & Refund Deadlines for cruise passengers and travel agents (note: different rules apply to groups). Be aware that the cruise lines refund policies vary widely and change frequently. *Early Saver: The deposit is non-refundable. Our website is the easiest place to find your next dream cruise and book online using future cruise credits. But if you point it out they may think wait maybe we can't do that LOL, thanks, nowhere near any cancellation penalties12/09:D, just saw that airfare to san juan isn't more than i had booked this summer for Orlando before we shifted gears to Alaskan cruise, if it holds thru Dec. figured why not?;). Choice Fare: The deposit is non-refundable at any time after the booking is made. We changed from a 7 day glory this august to a 5 day destiny a week earlier and weren't charged any penalties as early saver hadn't been introduced when I booked. Deposit Required. Non-Refundable Total Fare at time of booking: Pack & Go she insisted that we'd have to pay a $50 change fee as we're booked military:mad: plan on calling back soon to speak to 'whoever' answers the phone & see what happens, if no dice; will ask to speak to supervisor:confused: ive got a new PVP:rolleyes:, one who doesn't lie:mad: (least not yet;)jk very helpful guy). I was told it rolled into the whole cruise fare and I will just owe that much less when I need to make final payment. Thank you. This booking number and last name combination could not be found. What happens if the voyage I want to use my FCC on is of greater value than the FCC? What if I need to make changes to my ship or sailing date? While many lines have announced new vaccination requirements, most of these apply only to these select new itineraries (at this point in time, anyhow). If you cancel, then you will only have $800 rolled over to a new cruise, and when you go to book you will have to cough up the other $200 to meet the full $1000 deposit again (unless you find a reduced deposit sale again by chance). to me "Switching" is much better than "Canceling" as you can make the change without any more outlay of cash. How To Cope With Cruising's Pause? we put down our deposit,but did have to pay $50 pp to change it. YOUR AGREEMENT WITH US. 19952023, The Independent Traveler, Inc. 2) You would then go online make a NEW Carnival booking for the cruise you want and pay the new deposit requirement and get the FCC applied from the old booking to the new by using this form. Opens in a new window. There are 400 CSR agents. Find a Cruise. Carnival Cruise . Yet I booked a vista suite that slept3, and absolutely was not able to keep it with one of us canceling. CC Help Jenn Opens in a new window. What upgrades and goodies transfer, I don't know. 10-14 Nights $150. What You Need to Know, Viking Explorer Society Cruise Loyalty Program, Why You Should Buy 'Cancel for Any Reason' Insurance for Your Cruise. I did switch over to the early saver rate on the new cruise. Carnival Cruise Line. Yes you can change sailings only take a minute. You would be taking an exemption from another family should you "no show" her. So just call them and change it. Does Early Saver and Early Saver Last Call follow Carnivals standard deposit, payment and cancellation terms? Bonus onboard credit offered along with the future cruise credit will be dependent on a short window of acceptance. The $129 vacation protection would also be applied towards a credit on a future cruise with Carnival. Since both are carnival cruises and early on I am hoping we don't lose the deposit. Some new sailings also have specific residency requirements in addition to vaccination requirements. Bookings with refundable deposits are often eligible for price adjustment -- before the final payment date -- as well as changing to a different sail date or ship without penalty. opt for the Shore Excursions offer for a $50 credit per stateroom for every port of call you visit on your cruise. She said she's been with Carnival for 8 years. swansea soccer toronto; . I just spoke to PJ at the customer service number. CruiseNext deposits applied to a suspended reservation will be returned to the . Choose Where to Use Your Cruise Deposit. By doing this, you will not have to put out any extra "up front money." Click on it and it will tell you what you will have to pay. Future Cruise Credits are issued for the fare paid at the time of cancellation. Knowing them they will probably cancel your first deposit and re-apply it on the new booking. Book your next Carnival Cruise and combine your VIFP loyalty benefits, plus our exclusive offer! The higher the price, the sooner you'll have to pony up. From 29 to15 days prior to sailing, the non-refundable component is 75% of the total fare or the standard deposit amount, whichever is greater. From the final payment date to 56 days prior to sailing, you forfeit your deposit. If guests are on a cancelled cruise, they will receive an FCC and/or refund which can be used on any open sailings we have.". Of course, when in doubt, it always pays to contact your cruise line and travel advisor to ask whether a transfer is possible, as policies always vary from line to line. As long as you did not book early saver or you are not past final deadline you should be able to transfer the booking to another ship, and keep the deposit in tact. We have moved many cruises, and all we've ever had to do was pay a $50 per person administrative fee. * Sailings to Caribbean; Panama Canal; Mexico; Canada & New England; Pacific Coastal; Pacific Northwest; Alaska and Alaska Land+Sea Journeys; Europe (except Prinsendam Europe, 30+ day Transatlantic and segments of 30+ day Transatlantic) and 27-day or less Hawaii sailings. I lost the 100$ but got it back by checking fares often. Port (Non Holiday Sailings). gemduncan, March 18, 2019 in Carnival Cruise Lines. They will charge you when you make the call. Standard cancellation policies are outlined in the ticket contract. She also recommended that I remove the vacation protection for my husband only. Port (Non Holiday Sailings). If I need insurance to not lose my money , is it too late to take the insurance?? What Happens If There Is a Cruise Price Drop After Booking? For cruises which were slated to last five days or less, guests can ask for a 100% Future Cruise Credit and $300 onboard credit per stateroom on cruises booked by December 31, 2020 for. I am less than happy with my PVP, he started out great and now aside from dropping everything to make a booking he is under the radar. If I had someone else to take the spot of the friend who cancelled, I am sure there would have been no cost since I had not booked early saver. Also note that the money that you will be credited to a future cruise,,, cannot be used as a deposit for the future cruise. For guests booked through a travel agent:Please contact your travel agentdirectly to see if your booking is subject to acancellation non-refundable component. I changed my cruise date under early saver. 2) You would then go online make a NEW Carnival booking for the cruise you want and pay the new deposit requirement and get the FCC applied from the old booking to the new by using this form. LauraS For guests in Suites or embarking on holiday or non-US sailings, see Disney's refund policy, *** Applies to guests in Non-Suites/Non-Concierge Staterooms on Cruises 10 Nights or More and on Cruises Less than 10 Nights where Embark and Debark is non-U.S. If you have purchased Carnival's Fly2Fun* air, please note the following as it pertains to the cancellation ofthe air portion of your booking: * Applicable to North America departures only. It sent me a letter stating we had until May 2021 to decide whether to accept a full refund or reschedule a cruise and get $500 additional cruise credit. Carnival may collect any fuel supplement in effect at the time of sailing, even if the cruise fare has been paid in full. *for cruises of 4 days or less, seehere See Royal Caribbean's refund & cancellationpolicy. Here is my issue: my family has a cruise booked for 4/7/18 out of Miami. The Flexible Air option is refundable up to 60 days prior to the flight. For example, the cancellations announced in March 2021 require an acceptance and booking of the new cruise by September 30, 2021 to receive the bonus offer. If you weren't in the early saver program or in the penalty phase then your TA charged the extra, not Carnival. I'd definitely call your PVP about that, because you're rightif you talk to multiple customer service reps, you often get multiple answers. This booking will be saved to your profile. Used to, they would add it to your balance, but now you have to pay it when you move it. Once you have registered, you will see the Dashboard . Most cruise lines are offering 125% FCC for cancelled . The one time I changed my cruise date, to a later date, but same ship & same itinerary, I wasn't charged anything. holland america cruise cancellations due to coronavirus; best computer bridge game. I will call them tonight when I get home. The first time he helped us was with our cruise last year, and he didn't even book it. Powered by Invision Community. For these, see Holland America's, 100% of fare (no refund except taxes & fees, 100% of fare (no refund except taxes, fees, port expenses), * For sailings of 30 nights or more, see the, * $200 per adult or $400 per stateroom minimum, * Applies to guests in Non-Suites/Non-Concierge Staterooms on 1 to 5 Night Cruises where embark or debark is a U.S. port (Non Holiday Sailings). Current refund policies for cruises cancelled by Carnival include an enhanced option that adds onboard credit in exchange for choosing an FCC over a refund. Each cruise line has different rules for payment due dates and cancellation deadlines. For these, see Holland America's Cancellation Policy. Started August 27, 2021, By I need to cancel my booking, is there a penalty? Yes. * Additional cancellation fees apply to air, land vacation and add-ons that are canceled. Future cruise credits are issued in the name of the original payee, regardless of whether they were ever booked in the cancelled reservation. In order to transfer an FCC, and in an effort for us to best assist you quickly, please follow the instructions below: . For Carnival, the final payment date is anywhere from 70 to 95 days prior to the date the sailing begins. The expiration date will be listed on your certificate. For guests in Suites or embarking on holiday or non-US sailings, see Disney's, ** Applies to guests in Non-Suites/Non-Concierge Staterooms on 6 to 9 Night Cruises where embark or debark is a U.S. Instead, cruise lines have been busy creating brand-new itineraries from new homeports for their restart. She also recommended that I remove the vacation protection for my husband only. Ive already paid $1,000 down on the cruise. Port. You do NOT have to cancel your booking, if you call in you tell them you want to "change" your booking to a different sailing. Just thought I would see what your opinion is on how this reads. Since both are carnival cruises and early on I am hoping we don't lose the deposit. External site which may or may not meet accessibility guidelines, YouTube. 19952023, The Independent Traveler, Inc. Cruise Line Cancellation Policies: A Closer Look, Mega-Chart: Compare Hurricane Sandy Cruise Line Compensation, Can I Cruise While Pregnant? Or will I have to pay more? Our TA did it for us,but Carnival got their extea money right off the bat. LauraS If you must cancel your cruise: Cancellation fees are charged according to the number of days before sailing at the time of cancellation. Sent from my SM-G935V using Forums mobile app. Accepted payment methods for bookings made directly with Carnival Cruise Line include: Or enjoy luxurious transportation in a private car (a sedan, SUV or even a limo) whether from the airport, your home or hotel. Total Fare is defined as Cruise Fare, Transfer Services, Pre/Post Cruise Vacation Packages and Air Supplements (excluding Restricted Air which is non-refundable any time after booking). It varies based on the length and, therefore, overall cost of the voyage booked. Aleman explained most cruise lines already have relaxed cancellation policies in place now. Travel insurance will cover from 100% to 75% of trip-paid-exposure depending on the plan. We will notify you of the terms of your chosen fare type before you make a booking. We said to heck with him. Guests who cancel prior to the final payment date will receive a future cruise credit in the amount of the deposit received less a $50 USD service fee per person.