Operations | Maher Terminals LLC 2/27 (https://bit.ly/3IGNRwz) If, for any reason, you are not 100% satisfied with one of our products, please return it for a refund within 90 days. color:#fff; The Northwest Seaport Alliance is a marine cargo operating partnership of the Port of Seattle and Port of Tacoma. Read more. For Long Beach and Los Angeles Saturdays and Holidays with operating gates will be counted as working days for cargo discharging at terminals. By using eContainer, available 24/7 for your convenience, you will have no need to contact a local ZIM office, saving you time and procedures. Search your BL number in the provided column. We rely on your consent for placing on your browser cookies which may collect personal data about you. Note: This Return Policy is for Businesses Only who are direct customers of Evergreen Enterprises.If you are a consumer who has purchased our products from a retailer, please work with the retailer to return the product and discuss your credit. For store-door move only consignees may at their own discretion notify the carrier when the container is empty and available for pick-up from the consignee's designated delivery facility. Contact Free Flow/Peel Pile Requirements Appointments will be for one-hour slots with 30-minute grace periods on each end of the hour. Signal Mutual, the largest federal longshore and harbor workers compensation insurance provider in the United States has named APM Terminals North America as the recipient of the companys s Industry Safety Leadership Award for the 2021-22 year. eModal.com - The world's largest port community system display: none; **Disclaimer: The Empty Return Instructions published by the terminals in eModal are provided as general information for the public, as provided by the ocean carriers. 2018 - Evergreen's Marine Terminal of the Year Award; 2018 - The Association of Bi-State Motor Carriers Award; 2018 - National Truck Driver Appreciation Week; 2017 - Evergreen's Marine Terminal of the Year Award; Careers; Payment; Help; Contact Us Carrier will stop the detention clock effective the next business day after the notification is received. Where do I return my empty container? An APM Terminals account is also required to manage Truck Appointments or Additional Service Requests at some terminals. Invoiced: Per container, per calendar day, per container type text-transform: uppercase; If your container is not on the Empty Container Return Exceptions list, please click on the Empty Container Return Location link to find the empty container delivery location details. Please enter container or booking IDs (Maximum 50 Entries). When your package is ready do one of the following: For the U.S. Under a port development authority, the NWSA manages the container, breakbulk, auto and some bulk terminals in Seattle and Tacoma. then select the "region" for notification. Lynx | Terminal Access Prevents unauthorised use of login credentials or access of system. Subsequent changes to the information will be captured the following day. For more information on the limited gate please reach out to EBPI customer service at (385)777-5522 or e-mail at customerservice-tiw@ebpiusa.com. Evergreen Line Empty Dispatch Information 20' 40' and 40' High Cubes are dispatched from Columbia Container Services 1100 Polaris St. Depot Information | Evergreen Import Empty Return Instruction - Yang Ming Marine Transport Corporation Philadelphia - first 8:00 AM following vessel departure Were recognized nationally as a major container gateway, but also handle breakbulk, autos and bulk commodities. So if you make appointments too fast you will get a message that you have exceeded the limit and must wait 10 minutes before making another appointment. One Sitcum Plaza, Tacoma, WA 98421. deliver best-in-class service to our customers. Empty Return Information 20' Dry, 40' Dry, and 40' High Cubes are Returned to Fleet Street - Berth 64 . APM Terminals offers seamless, cost-effective and reliable container weighing solution that will save you both time and money. Over 100 warehouse facilities operate within 15 miles of port facilities offering a variety of services for handling transload cargo. Go to Maersk One Stop Import Solution (MDDC) website. *excluding Newark/Miami excludes APM Terminal in Port Elizabeth New Jersey, PNCT (Port Newark Container Terminal), Global Terminal Jersey City, Maher Newark Terminal, Global Container Terminal, Bayonne, New Jersey and Howland Hook, Staten Island, New York), Miami, Florida. Sets session expire time for the user across multiple applications. Empty Receiving - Fenix Marine Services In the past days, both Rail Operators have now enforced restrictions on the return of empty containers (MT's) to those ramps, which has meant the need for us to secure additional empty storage . It will also provide a re-delivery number should the container be an off-hire or one way. Richmond, VA 23237. Any Sealink Card carrying truck driver that wants to work at APMT Elizbeth must complete the Safety Induction quiz by June. Port of Oakland IANA's Equipment Return Location Directory width: 100% The tags are re-editable. Thanks for your cooperation! width: 20%; Empty return locations can change any time without notice. If your item is defective, you have one year from the date of purchase to return it. All returns of standard cartons received within 30 days of shipment are subject to a 30% handling fee. <atitlt="print screen" alt="print screen" onclick="window.print();"target=" _blank" Style=cursor:pointer;">print button OOCL, CMA, APL, and COSCO Empty Reefers will only be available on gate hours 07:00 to 16:15. Allows customers to track cargo , check sailing schedules, make bookings, and more. The tags are re-editable. Verify the empty container return location with the shipping line owner of the container before delivering empty containers to the terminal. Sticky session ID used in load balancers. Where do I return my empty container? - COSCO Shipping Lines (North Please send all returns or exchanges to: As a standard, our returns policy is the following: No unauthorized returns will be accepted. You may be trying to access this site from a secured browser on the server. flex: 1; At Ocean Ports and Inland CY Locations working days are defined as Monday through Friday except for Long Beach and Los Angeles. Please contact Evergreen at 972-764-1350 for any demurrage questions. Were recognized nationally as a major container gateway, but also handle breakbulk, autos and bulk commodities. Terminal Alerts provide you with real-time, personalised operational updates via SMS or email. Empty Container Return. Expiry Date: Until further notice } Returns | Evergreen color: #FFF; (10 containers per search) Reset. Application: The free time & charges applied will be those in place on the origin price calculation date (PCD). Maersk Spot now also includes extendable Free time options. The e-mail must be sent prior to the first day being requested for a waiver and be sent to. Canada - Toronto Empty Container Returns. 2018 ZIM Integrated Shipping Services Ltd. | All rights reserved. @media(min-width: 769px) { Please email tiwyard@everport-terminals.com if you have any questions or. We handle a wide variety of cargo. Contact information for the different equipment control teams can be found at t. How do I know if my container is an off hire? Disputes due to inability to secure a rail reservation for export shipments: A screenshot indicating no reservations were available for each day of the receiving window as indicated on the booking confirmation. ZIM operates a modern fleet and anetwork of shipping linesoffering cargo transportation services on all major global trade routes, supported by thecompany's local officesand representatives around the world. Import Empty Return Instruction ***IMPORTANT MESSAGE*** Please input complete container number (four letters and seven digits, no space in between or after. Appointment slots will open 7 days in advance (subject to change). Refunds are in the } Ocean Carriers can participate directly by simply sending a standardized Excel file that is digitized and accepted into the application by eModal. Baltimore - first 8:00 AM following vessel departure Pleasesearch the Empty Container Return Exceptions list to locate your empty container delivery location. . Remembers the users default region landing page. Version: em2005.1201.25 2022 Maher Terminals LLC - All Rights Reserved. Each appointment therefore is valid for two hours when including grace periods. Empty Return Instructions & Vessel Schedules. Please enter container number (s) below: *Note: If you would like to enter more than one container number, separate each container number by pressing enter. display: block; Reefer demurrage includes plug-in/electricity charges. .eg-eyebrow-left { We will provide feedback on your dispute within 5 business days of receipt. Type your IDs here or use Ctrl+V to paste multiple IDs, Order and pay for additional services such as VGM. however not all transactions will be guaranteed. Non-operating reefer (NOR) is considered as Dry Container. Please login or create an account to access online services. Appointments will be for one-hour slots with 30-minute grace periods on each end of the hour. .eg-eyebrow-right { Please email tiwyard@everport-terminals.comif you have any questions or issues regarding the appointment system. Reminder: Appointments are mandatory. Your complete guide to shipping to and from United States of America. The eContainer application will advise where to return an empty container in a given metropolitan location. The eContainer application will advise where to return an empty container in a given metropolitan location. Gate Opening Hours Returns of standard cartons received 30 to 90 days after shipment are subject to a 50% handling fee. PORT ANNOUNCEMENT : LIVE REEFER TABS SLOTS - 06/21/2022. The information is not intended to replace any user specific ocean carrier assigned instructions you may have received relating to your container instructions and documents. If the buyer claims parts are not as ordered, they must notify Caplugs within 30 days of delivery. Reefers with nosemount gensets will need to arrive prior to 15:00 or will be subject to possibly being rejected due to the additional time needed to remove the nosemount. These days will be countable days within the free time period for detention. Third parties and social media networks also place tracking cookies. It . eContainer | ZIM YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. Text NWSA TRUCKS to 46-8311 to receive updates via text message (message and data rates apply). local information. Our terminal partner websites and additional information on demurrage payment can be found here. Shipping Line Contacts Status , Over the past weeks, we have seen congestion levels increasing at CP Vaughan and at CN Brampton / MISC. Each daily screenshot must be time stamped and show no appointments were available for all shifts and as far into the future as the terminal system allows. Find the right route, get Maersk office locations, discover local solutions, payment options and more. No parts may be returned without a Return Authorization Number issued by Caplugs Customer Service Representative The Northwest Seaport Alliance The tags are re-editable. CMA CGM: (877) 556-6308 But in case you don'tperhaps it's not what you were expecting or the style just isn't youwe will issue you a quick refund. At NWK locations, we have a separate SOC DMR rate and a Tank DMR rate. Pierce County Terminal (PCT) Update - Port of Tacoma Need a custom quote or want to discuss your options. Activity location codes for demurrage and detention, Submission of release request instructions. Empty Returns | South Florida Container Terminal - SFCT text-align: center; Since its establishment on 1 September 1968, Evergreen Marine Corp (EMC) has secured its place in shipping history. Returns of standard cartons received 30 to 90 days after shipment are subject to a 50% handling fee. Hover your cursor over the Terminal to see their Shift Definitions. .eg-eyebrow div { Apmterminals.com is using functional, analytical and tracking cookies to give you an optimal experience. COSCO: (866) 502-6726, 614 Terminal Way, |. In the event of any discrepancies between the below and our public tariff, the public tariff prevails. PDF DAILY CHASSIS / EMPTY ACCEPTANCE - Port Houston Keeps user information for session identifier after the user has logged in. **, {{'SP_TOTALCOUNT' | translate}}{{ totalRecords }}. Enter your email address and Password below. Click on DnD Calculation tab. ATTN: MyEvergreen Returns OOCL - Empty Container Return Shipping Line options will appear as you type. Eagle Marine Services, Ltd document.write(new Date().getFullYear()). For UPS or FedEX, please drop it off at your nearest UPS or FedEx location. Appointments will lockout 30 minutes prior to the start of each hour. width: 80%; By using eContainer, available 24/7 for your convenience, you will have no need to contact a local ZIM office, saving you time and procedures. All rights reserved. Jacksonville - first 8:00 AM following vessel departure Direction: Import Please email tiwyard@everport-terminals.com if you have any questions or issues regarding the appointment system. text-decoration: none; Please check your emails if you have not yet activated your account. Press submit when you are done. You can provide your consent by clicking Accept All. Together, the six shipping companies operate a modern fleet . Container : 60 containers max. in Buffalo, New York, Los Angeles, California or Erie, Pennsylvania. Customer Service: customerservice-tiw@abpiusa.com, CMACGM 877-556-6308 APL 800-999-7733, COSCO 866-830-2550 OOCL 630-645-9120, Yard & Gate: 253-287-4106 or 253-287-4114. When free time expires, demurrage accrues for each day irrespective of whether the facility is open or closed, given the full free time period was given to pickup the cargo. and 9:00 a.m. on the Waiver Date, in the time zone of the applicable terminal. details, After 90 days, there are no returns.Mini and Micro Paks may not be returned. of Agriculture INC. North Reclamation Atea, Subangdaku When a facility is closed for a full working day during the free time period, the day will not count against the cargo free time. Remembers the users tracking preferences on www.oocl.com (e.g. Import Refrigerated Cargo - CY Deliveries - Price Increase. Don't miss out on sales, new arrivals and more. Returns | Evergreen Return Policy If the buyer claims parts are not as ordered, they must notify Caplugs within 30 days of delivery. Detention disputes for U.S. shipments can be raised by: For cargo after return, through our website maersk.com in the MyFinance section. Please check with the terminal location for all terminal pickup procedures and to validate cargo is available for pickup. Refunds will be processed within 8 business days of receiving the returned items, and will be credited to the original form of payment. Demurrage disputes for U.S. shipments can be raised by: For cargo after pickup, through our website maersk.com in the MyFinance section. | At Evergreen Shipping Agency (America) Corp., Quality is our best assurance. Adopted in May 2007, Evergreen Line is the common trading name for the Evergreen Group's container shipping companies that comprise Evergreen Marine Corp. (Taiwan) Ltd. , Italia Marittima S.p.A., Evergreen Marine (UK) Ltd., Evergreen Marine (Hong Kong) Ltd., Evergreen Marine (Singapore) Pte Ltd., and Evergreen Marine (Asia) Ptd Ltd. Accepting Evergreen, COSCO, CMA, APL & OOCL. This domain is owned by Doubleclick (Google). Feel the love in the air with vibrant flags, Celebrate spring with sweet tabletop dcor, Spruce up any space with textural pillows, Sip in style with chic barware accessories. At CY Rail Facilities working days are defined as Monday through Saturday. Book your shipments online via SPOT at a fixed price and with a loading guarantee to know when they will arrive. Registration required for some services. The terminals four ZPMC ship-to-shore super post-panamax cranes are capable of handling the largest container vessels on the water today, up to 23 containers wide on-deck. 2400 Elliham Ave, Bldg D } eContainer is the tool which enables easy access to search for empty delivery locations. Contact us and we will respond within the next two working days. Customer Service Package Welcome to Evergreen Shipping Agency (America) Corp. Homepage Collects IP address of visitors, date/time of visits and visit time. DOCUMENTATION FEE FOR ALL IMPORT TRADES - EFFECTIVE DECEMBER 1, 2020. Email us : atl@evergreen-shipping.us Return to top Dallas Sales Offices Tollway Plaza I 16000 North Dallas Parkway, Suite 400 Dallas , TX 75248 Tel : (972) 246-2271 Fax : (972) 246-5503 Email us : dlsbiz@evergreen-shipping.us Return to top Houston Sales Offices 6575 West Loop South Suite 640 Bellaire , Texas 77401 Tel : (713) 661-8884 DETENTION: Compensation payable when the Merchant holds Carrier's Container outside the port, terminal or depot beyond the agreed amount of Free Time. text-align: right; CLICK HERE FREE TIME: Free Time is the period agreed between the Carrier and the Merchant for which Demurrage and Detention shall not be paid by the Merchant. For Shippers own containers (SOC) at non NWK locations, we have a single SOC DMR rate (no matter cntr/cargo type). Postal Service, give it to your mail deliverer or drop off at your nearest post office. Tacoma, WA 98401-2985800-657-9808info@nwseaportalliance.com, Seattle Harbor | Directions For Evergreen export reefer container mounted on an Evergreen genset chassis: If not delivering to ETS, have the terminal flip reefer and return genset chassis back to Everport. Westwood Shipping Lines Bunker Charge (BC) and Inland Fuel Surcharge (IFS), effective April 1, 2023, through June 30, 2023 If you have not, or just want to be sure, you can search the list we . Tampa - first 8:00 AM following vessel departure. Please note that personalized items, food and live plants are nonreturnable. ACL Halifax: email halifaximport (at)aclcargo.com APL: https://apps.usa.cma-cgm.com/econtainer/apl.php CMA-CGM: http://apps.usa.cma-cgm.com/econtainer COSCO: https://sites.google.com/view/coscoshippinglinesna/emptyreturns Your online behaviour could be followed by these third parties. deliveries. Motor Carrier SCAC. If you do not see your Lines listed, please send an email to Lynxsupport@poha.com and specify your Shipping Line and Terminal. For disputes involving a change of paying party, written confirmation from the party who will pay is needed. Maersk empty return appointed depot - update | Maersk Marine exchange of SoCal, APL: (800) 999-7733 Weve had a problem submitting your entries, please try again or check back later. Copyright 2021 Advent eModal. } Your user specific instructions are to be followed and supersede any instructions published here. Choose the Place of Delivery (POD) of your shipment. Please verify the empty container return location with the shipping line owner of the container before delivering empty containers to the terminal. } General purpose platform session cookie, used by sites written with Miscrosoft .NET based technologies. The screenshot(s) must be taken the day prior to the Waiver Date and on the Waiver Date. You should be receiving a notice. Newark - first 6:00 AM following container discharge This cookie is used as a unique identifier to track viewing of videos. Empty Return Instructions Keep Motor Carriers up to date on empty return activities Using the eModal Empty Return Instructions (ERI) module, Ocean Carriers & Terminal Operators can update their specific return instructions for Motor Carriers. Stay up-to-date with all the current export receiving dates. print button, Terminal Long Beach - first 3:00 AM following container discharge ** Newark/Miami includes APM Terminal in Port Elizabeth New Jersey, PNCT (Port Newark Container Terminal), Global Terminal Jersey City, Maher Newark Terminal, Global Container Terminal, Bayonne, New Jersey and Howland Hook, Staten Island, New York), Miami, Florida. Terms & Conditions, PierPASS Disputes due to inability to secure a terminal appointment to return equipment: A time stamped screenshot of a terminal appointment system indicating an appointment was not available at any applicable Carrier return locations for the date a waiver is being applied for, including all shifts where applicable. However not all transactions will be guaranteed. If, for any reason, you are not 100% satisfied with one of our products, please return it for a refund within 90 days. Incorrect email and/or password was entered. Click EmptyReturns and scroll down until you find your area and size/type. All returns and/or invoice adjustments must be accompanied by an Evergreen Enterprises return authorization number which can be obtained by contacting our Customer Support Team. Subscribe for UIIA EMail Notification. Our team is here to help deliver best-in-class service to our customers. eContainer is the tool which enables easy access to search for empty delivery locations. Please search the Empty Container Return Exceptions list to locate your empty container delivery location. Specifically for the below dispute types, please include the following: Disputes due to inability to secure a terminal appointment to pickup equipment: A screenshot indicating no appointments were available for each day of the freetime period and up to day of pickup. YouTube is a Google owned platform for hosting and sharing videos. .eg-eyebrow-left { Each daily screenshot must show no reservations were available for that day and as far into the future the rail reservation system allows, or up to the end of the receiving window whichever is sooner. eModal For details how to extend your DnD Free time at destination, click. voyage, detailed container specification enquiry, carbon calculator, and A platform for our supply partners . P.O. Evergreen and COSCOcontainers use DCLIor trucker-owned chassis only. This is an effort to ensure that all drivers are educated on the APM Terminals safety policies in advance which should improve safety awareness and reduce potential violations. Identifies a valid user using single sign-on across multiple applications. To see the satellite locations for an Equipment Provider, simply click on the EP's company name. Where do I return my empty container? Free time: Working Days For Long Beach and Los Angeles working days are defined Monday through Saturday when open, including operating holidays for cargo discharging at terminals. Pacific Maritime Association Country: United States Direction: Import Expiry Date: Until further notice Free time: Working Days Currency: USD Invoiced: Per container, per calendar day, per container type Application: The free time & charges applied will be those in place on the origin price calculation date (PCD) Please note the below provides a general overview of our import demurrage and detention practices in the U.S. OOCL Lite provide real time sailing schedule search, cargo tracking, shipment Meat (Applicable to operating reefer cargo for the commodity meat at all U.S. ocean terminals except Baltimore, MD, Boston, MA, Jacksonville, FL, Mobile, AL, Newark, NJ, Port Everglades, FL, Staten Island, NY). Subscribe Unsubscribe Leave all lists. We use cookies as a fundamental part of our interaction with our users browsers. EVERGREEN container tracking ZIM Integrated Shipping Services Ltd. is one of the leading carriers in the global container shipping industry. Limited same day appointments will be available for certain transactions, however not all transactions will be guaranteed. Stores Boolean values to check whether website must be animated. We appreciate your business and will work with each returns request on a case by case basis.As a standard, our returns policy is the following: Evergreen Enterprises, wholesale gifts, sports, home & garden decor. Trucks serving our international container terminals must have an active RFID tag and have a 2007 or newer engine or a certified equivalent emission control system. Evergreen Enterprises Return Policy | Evergreen Box 2985 Learn more. APPOINTMENTS ARE REQUIRED FOR ALL GATE MOVES. Empty container return locations Use the below overview to determine where to return empty containers in Canada. Please key in your Shipping Line name for each terminal. Average ship times may be longer than expected. All free flow piles must be picked up within 3 days of discharge. Limited same day appointments will be available for certain transactions. Shipper's own containers (SOC) are not subject to detention and are subject to demurrage at some locations. These days will be countable days within the free time period for demurrage and detention. Everport. If you're returning your item because it is damaged, defective, or an error was made on our part, you will not be charged for return shipping. 2022 Earth Hour. At rail ramp locations, all storage is settled directly with the rail provider according to the ramps terms and conditions. Los Angeles - first 3:00 AM following container discharge Westwood Shipping Lines | Pacific Northwest and North Asia - WSL If your item is defective, you have one year from the date of purchase to return it. Currency: USD We refund the returned merchandise within 8 business days of receiving the items. Reefer container with IMO follows Reefer. Identifies an unique user across multiple applications. Empty reefer containers will be released against bookingsand accepted as export loads5 working days prior to vessel arrival. Empty Return Instructions & Vessel Schedules - Advent eModal