If you want to remain as efficient as possible, we advise you to follow the methods in the order that they are presented since they are ordered by efficiency and severity. Sometimes the cursor stopped working but the LED of my mouse, keyboard and headphones are still working, but then always a few seconds later all of my USB devices disconnects all together for a short while before reconnecting again. (I would recomend reading on as i was thorough with my process, but if you want the fix, skip down to "solution"), Okay so, first i tried the usual suggestions in forums/searches etc. Right-click, select Properties. Press J to jump to the feed. - Just some visual aid for you all! Ensure your device is updated to the latest firmware. This is very frustrating, thus I need some advice on what to do. I tried searching online and did every fix out there from fixing USB ports, power management and finally found a YouTube video of the mouse disconnecting when lifted off the mousepad. Just picked up 6 razer products (keybboard/mouse/mousepadx2,mouse bungee and headset stand) and same issue is happening as everyone else. A day later, the mouse disconnects randomly and causes my game (DoTA2) to crash. It also does this while I'm not playing games, but not as often. [SOLVED] USB Devices Randomly Disconnecting and Reconnecting How to handle a hobby that makes income in US, It happens with or without the drivers installed, It has happened with multiple mice on the same computer, Motherboard drivers are the latest version, Device Manager isn't listing any problems on any USB devices, Happens with every USB port, even addon USB cards, Happens when all USB devices aside from mouse and keyboard are unplugged. Look at the Windows event logs to see if there is any indication of a service/driver failure. This lasted for about 3 weeks when last night the mouse disconnected again. This was the last thing I tried, and it has seemed to solve the issue. How does it behave after a clean boot? "After the incident", I started to be more careful not to trip over things. Typically, I would start with a minimum system setup to rule out the variables (1 CPU, 1 CPU Fan, 1 DIMM, 1 Video Card, 1 Hard Drive, 1 Power Supply, etc.). But here what I noticed, I have two HID-complaint mouse entries in Device Manager: If I remove one of them in a short time it will reinstall itself. I don't think this is a cable or synapse issue. I've been having this same problem with my razer basilisk ultimate in wireless mode, but, when I use it wired the problem immediately goes away, I've also noticed the fact that it's not really present on a full charge while wireless, but as the mouse dies, the disconnecting and reconnecting gets progressively worse. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. The keyboard isn't wireless, and it's the one I got first which never gave me any problems, altough since I got the Naga two days ago my keyboard and mouse keep disconnecting randomly for no reason, I have turned Razer Synapse off and it doesn't happen so often but it doesn't nulify the problem and I didn't spend a couple hundred to not use all Long time lurker but making a post after having an issue where my mouse would disconnect and reconnect randomly (seemingly most of the time gaming, notibly overwatch) - Razer naga 2014. I'm kind of mad because the controller was almost 200 dollars and only used it twice. I hope this can help at least one person reading. Most users report that a new USB mouse, a Bluetooth mouse, or an older mouse using the PS/2 port triggers the disconnection followed by reconnection. Sort them by vendor ID, select everything related to that product, right click, and uninstall them all. so to me this wasn't as a big of an issue, but it was also a test - doing this would prove that it was software/drivers/something i had missed, or if it was the mouse itself all along. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Razer DeathAdder Keeps disconnecting My DeathAdder Chroma will keep disconnecting when playing games, or even during regular desktop use. Enter your username or e-mail address. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Sorry, we're still checking this file's contents to make sure it's safe to download. Several users reports seem to suggest that the issue can also be caused by Registry corruption. As it turns out, the random mouse disconnects can occur in situations where the device enumerator located at HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet gets corrupted. I made sure that all USB power settings are set correctly. I dug into "Mice and other pointing devices", found the mouse, and selected "Uninstall device" from the right-click menu. Super User is a question and answer site for computer enthusiasts and power users. Press J to jump to the feed. If you notice that your mouse tends to disconnect during idle periods, chances are you will be able to resolve the problem by disabling Automatic USB suspend from the Power Management tab of your mouse properties. Razer kitty headset keeps disconnecting/reconnecting. : r/razer - reddit Issue did not appear for couple days. these are in the corners, Glossy, and shaped. Now, right-click on your mouse and select Properties . No luck. Also OpenRGB does not seem to have the option. It will sometimes make a Windows disconnect/reconnect sound, and will do so periodically. The original problem came back later though. And changing ports would help for 10-60 minutes. It seems to be working for my most recent experience with this problem. Does this happen when you run the system from a Linux boot CD? (this worked for me) and stopped the annoying way the mouse would go in and out. My mouse will reconnect/disconnect (will even hear the sounds from Windows), and the light on the bottom of the mouse will turn off/turn on as it starts working again. The nature of simulating nature: A Q&A with IBM Quantum researcher Dr. Jamie We've added a "Necessary cookies only" option to the cookie consent popup, USB mouse connecting and disconnecting randomly. Periodical attemtps to remove the dupe are discarded after re-detecting the mouse attached to the controller. Mouse stops working when lifted and put down back, takes 1-3 secs to work again, USB mouse disconnecting and reconnecting in windows and linux, My mouse disconnects when not touching a surface, and lags to start moving the mouse, but will work pefectly fine till I pick it up to move it, My mouse, just says Microsoft on the bottom, and doesn't work. You can download Restoro by clicking the Download button below. (I hear the "USB removed" sound, and my cursor stops moving) I'm not in a position financially where I can drop $100 on a good new mouse, so I'd be grateful for any help. Go to your Control Panel > System > Hardware tab > and click on the "Device Manager" button. Support Me: https://streamlabs.com/health_inspector_frogDiscord: https://discord.gg/pVS5dkFhBdThe VRois youtube channel : https://www.youtube.com/channel/UCf. @Dane411 If the USB hub is attached externally to your system - e.g., a monitor extension, just disconnect and re-connect it and watch what changes in the Device Manager. The keyboard isn't wireless, and it's the one I got first which never gave me any problems, altough since I got the Naga two days ago my keyboard and mouse keep disconnecting randomly for no reason, I have turned Razer Synapse off and it doesn't happen so often but it doesn't nulify the problem and I didn't spend a couple hundred to not use all of the functions of the equipment like the custom RGB and all that. I guess it could be something wrong with my motherboard but since no other devices behave similarly I'm just hoping that it is some kind of driver conflict. I removed it. https://gitlab.com/CalcProgrammer1/OpenRGB/-/releases, https://github.com/CalcProgrammer1/openrazer-win32, https://github.com/miyu/MiniSynapse/releases, Perform the instructions to install MiniSynapse. Reddit and its partners use cookies and similar technologies to provide you with a better experience. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Several affected users in which this scenario was applicable have managed to resolve the issue by performing a system restore., restoring the machine to a healthy state where the registry wasnt corrupted. I'm not sure if the registry corruption is truly the cause, and I'm not sure if this actually fixes it, but it's worth a try. If you previously determined that the issue only occurs while the mouse is connected to your Windows 10 computer, chances are youre dealing with a driver issue. Heres a quick guide on how to do this: If the issue is still occurring even after youve updated your Windows 10 system to the latest build, move down to the next method below. Enter your username or e-mail address. Razer support only in the pinned post. That's where I discovered that the issue happens when the mouse is lifted. At times, the reason why your mouse keeps connecting and disconnecting from your device may be a malfunctioning USB port. Rule out the OS/drivers (easy if you have spare CD's & hard drives): This answer might now solve your problem, but hopefully it'll move you towards finding the cause of the issue. Just bought a Blackwidow 2019 on amazon the other week. This was a break in the cable. I remember I used to have this issue here and there, then one Windows update last summer and it happens up to every 3 seconds. @JesseNewman19 So what happened afterwards? Latest one I've got is described with number 1803.