This activity begins at the marina located at La Casa de la playa hotel; and is offered to all guests from the hotels of Grupo Xcaret. Amazing hotel, service just fell a little short in my opinion, Petit Lafitte Beach Front Hotel & Bungalows. 900 suites inspired by Mexican art, exquisitely designed in a contemporary Mexican style featuring craftwork created by home-grown talent. Review tags are currently only available for English language reviews. I would make a point to visit whatever bar Adal is tending the next time I visit. Enjoy delicious breakfasts and meals in El Troglodita restaurant, open from 11:00 a.m. to 5:00 p.m. Look for the Xelfie spots (automatic cameras) or any photographer inside the park. more. You can download as many times as you need to while the code is valid. Please do not hesitate to let us know through this media when you decide to return to this paradise. No problem! All Doubletree Hotels in Middleton, MA - Doubletree - HotelPlanner.com Yes, you can change your visit to another date within one year from the date of purchase of the ticket. Unlimited Xcaret Experience | Paradise for nature lovers | Barcelo.com Theres not an exclusive activity for young children, but they can do them all if they observe each one of the requirements, and must be accompanied by an adult all the time. The first check-in they were extremely accommodating--we got popsicles and cold towels as we walked in and the view was absolutely amazing. In our venues, life merges with art. Dear tjgonzalez17,We appreciate your kind comments regarding your recent experience at Hotel Xcaret Mexico; to know that your stay with us was really pleasant is the best reward we could have!It is a real pleasure to hear that your recent stay at Hotel Xcaret Mexico was truly memorable! You can download as many times as you need to while the code is valid. Food and drinks were included on both tours, and the restaurant in Valladolid on the Xichen tour was a favorite meal for my whole group. per night. Above and beyond customer service! Within Mexico. Nature will embrace you as you rest in one of our 900 suites designed to offer a view of paradise from any point in the room. I feel like we had no idea what our "magic wristbands" did at the resort. Round-trip transportation to Cancun plus ferry to Isla Mujeres are included. Yes the resort is beautiful and access to the parks is great. If you visited our Parks: foto@xcaret.com If you visited our Xcaret Hotels: fotohoteles@xcaret.com Operating hours: Monday to Friday from 09:00 to 19:00 Hours. What types of files are the photos that are downloaded? By continuing to browse the site, you agree to the use of cookies. Admission to XPLOR All inclusive costs $ 129.99 USD, but for all purchases made seven days prior to your visit on www.xcaret.com or www.xplor.travel you can benefit from a 10% off the regular price and a 15% off purchasing 21 days or more in advance. Carretera Chetumal-Puerto Jurez, Km. Schedule: Monday to Sunday from 8:30 a.m. to 10:00 p.m. Children: 25% discount from 5 to 11 years old on the adult price. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. Reserve now, pay when you stay. Come and live the Riviera Maya adventure. Stalactite River of 430 yards to swim inside ancient caves. 63 suites overlooking the Caribbean will pamper you with both home comforts and the luxury of a boutique hotel. - Reservations cancelled with more than 2 days in advance before the booking date are subject to a 10% administrative fee; from 2-0 days or in case of no show, reservations are non refundable. Xcaret in Cancun Mexico: Our Review - The Barefoot Nomad We've spent a lot of time in the area, including several weeks in Cancun, and months at a time as a family in Playa del Carmen. If it's raining on the day of your visit and you decide to make a change of date, your voucher is valid for one year guarantee against bad weather valid only 24 hours in advance. You just press the yellow button and stand wherever the feet are and you got your picture. I communicated with guest services manager, Talia, before arrival, to book our excursions and ask a few questions. The staff treats you like royalty. Due to the nature of the product we offer, you always have the possibility to view the photos. It was a fantastic location for us. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I'm allergic to gluten, is there anything I can eat at the restaurants? Luxury Resorts in Riviera Maya | Hoteles Xcaret Where can children or elderly people stay, while the family engages in activities in Xplor and Xplor Fuego? The Experience Photo Pass is offered to each guests Hotel Xcaret by way of the resort's mandatory bracelet, which allows guests access into their hotel room and entry into the theme parks. 3.- Select the album you want to see and the photos will be displayed on the screen, download by clicking on the icon, or click on the icon to download the entire album. Does not apply for guests at Xcaret Hotels (Hotel Xcaret Mxico, Hotel Xcaret Arte and Casa de la Playa). Remember that pictures are saved in our database for 30 days after your visit. If you are in a hotel far from the Park, in Cancun or Tulum, you will be arriving at approximately in 1:30 or 2 hours. Dear MexDreamer,First at all, we would like to thank you to choose Hotel Xcaret Mxico as your Home to enjoy your vacations. Get your Photo Pass and take home all the pictures of your experience at a special price. Yes we offer special discount for persons with disabilities, is only valid at the Park's ticket booths. The staff in the restaurants and working around the pools I had no problems with; they were fantastic. How many times can I download my photos with my download code? With only 63 suites in front of the Caribbean Sea, our first adults-only boutique hotel, shows an intimate, sophisticated and relaxed Mexico. The hotel's 24-hour gym, a rooftop terrace, and 2 bars/lounges are among the featured amenities. This option is valid only in Mexico. Dear Valerie149,First and foremost, we would like to thank you for taking the time to share a detailed feedback from your experience at Hotel Xcaret Mexico. Your vacation will be memorable while enjoying the best parks in Cancun and Riviera Maya. Review collected in partnership with this hotel. Our All-Fun Inclusive concept is an experience that has redefined and surpassed the traditional All Inclusive hotel concept in Playa del Carmen and Riviera Maya since December 2017.. All-Fun Inclusive benefits included in a Hotel Xcaret Mxico booking are: access and transportation to all Grupo Xcaret parks, premium dining experiences and round-trip airport transfers. Operating hours: Monday to Friday from 9:00 to 19:00 Hours. 5 Blossom Street, Boston, MA, 02114. Zipcode 77500. Changes are not permitted on the day of your visit. You need to confirm your age by showing a valid ID card. The Rafts circuit is 342 yards long. Play it safe and take your own photos with I would have.More. (edited), Edited July 5, 2018 by MarieSamSanchezPhoto. All rights reserved. How do you remove the watermark from the photos? All activities are optional and, at your arrival, youll be given the chance to select those which you want to do and those you dont. Also, they can take all the photographs they want and download those same pictures afterward, at a convenient price. The entry of food and beverages to the Park is not allowed, and it is not necessary as the admission to Xplor includes them. If you are staying in an Airbnb, hostel, with family or anywhere, you can choose one of the following departure points and Grupo Xcaret official transportation will pick you up there. Dear Jeff D,First and foremost, we would like to thank you for taking the time to share your feedback with us. Operating hours: Monday to Friday from 9:00 to 19:00 Hours. Enjoy a meal from the restaurant and perks like free WiFi. How long are the underground rivers (Rafts, Underground Expedition and Stalactite River Swim)? Promotion valid only on websites and Customer Service Centers. Swim in the 437-yard stalactite river inside ancient caves. The Mexican decoration and the different organic amenities will immerse you into carefully crafted spaces that will make your stay unforgettable. 450 Summer Street, Boston, MA, 02210. We dont recommend the use of flip-flops or Crocs. Should you decide to come back to this destination, please do not hesitate to contact us through this media, as we will be delighted to arrange every detail of your stay with us, to ensure you take the best of Mexico with you.Sincerely,Jorge DucoingHotel DirectorHotel Xcaret Mexico. Remember you can purchase water shoes at our shops in Xplor. 5/5 would recommend again. Enjoy a meal in one of the 2 coffee shops/cafes and perks like free WiFi. At what speed does the zip-line travel and how long does a single journey last? Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. What happens if I forgot my download code? The following document available for download is an Authorization of Printing and Reproduction of Photographs officially issued by Grupo Xcaret. The download code is valid for 30 calendar days from the date of purchase. There is not an exclusive activity for young children, but they can do them all, if they observe the requirements for each activity, and must be accompanied by an adult all the time. We stayed in a adult only area. Prices vary according to season. How long is the photo/video download code available? Cabins, apartments, houseboats! Each photo downloaded is a JPG file, and the videos are MP4. A seven Zip-line circuit which includes the tallest in the Riviera Maya. We offer you multiple payment options to pay for your reservation. Should you decide to come back to this destination, please do not hesitate to contact us through this media, as we will be delighted to arrange every detail of your stay with us, to ensure you take the best of Mexico with you.Sincerely,Jorge DucoingHotel DirectorHotel Xcaret Mexico, This is the version of our website addressed to speakers of English in the United States. Operating hours: Monday to Friday from 09:00 to 19:00 Hours. How do I find and download the photos from the website? We can provide it to you if you have your purchase receipt. The review was in regards to not being able to access my photo package, but after a week of phone calls and emails my family was finally able to access our photos. No one wants to post vacation pictures a week after they get home, they want them as soon as possible. Fill out this form and one of our agents will follow up on your request. I really wanted my photos from Xelha (I did the stingray experience and a ton of photos were taken) So now i have no photos from the parks. Outside Mexico. Privacy Terms. Other services (ATM, WiFi and gift shops). I felt like it was paradise on earth, and I am sad that I am not sure anything else will compare to it in the future. Korean Won (KRW): Visa, Mastercard, American Express, Diners, Discover and JCB. Do I have to reserve for a specific date? What can I do? Yes. And we are going back again. Steaks at La Cantina were fabulous, but the real highlight for me there was the melted cheese and crispy rib eye appetizer; its amazing and a meal all to itself. After visiting with colleagues in the spring, I knew I had to bring my family back. You must present the credit card (or copy on both sides) used for payment, on the contrary you will not have access to the park and will be losing your purchase. What types of files are the photos that are downloaded? Are the downloaded files of high quality? Yes, children from 5 to 11 years old get a 25% discount on the adult ticket price. What kinds of clothes and shoes shall I wear? We recommend you get here early so that youll have time to do everything and also, to make the best out of unlimited consumption of our energy-boosting buffet and drinks. Can somebody on a wheelchair access the Park? "Its a great place to stay . The rooms were clean and nice, the all inclusive means all inclusive so I spent very little money, tip was mainly what I spent. Do you have a special discount for Quintana Roo residents? Occidental at Xcaret Destination | Riviera Maya | Barcelo.com Ingresar - Xcaret How do I open the ZIP file when I download multiple photographs? Yen (JPY): Visa, Mastercard, American Express, Diners, Discover, JCB and Paypal. Within Mexico. Yes, it is valid all year but is subject to change without notice. The time will depend on the location of your hotel, so we cant give you an exact time. Tripadvisor performs checks on reviews. Their eco-integrating design and premium amenities make them unique. Top Hotels in Middleton, MA from $94 - Expedia Most activities involve water and your camera might get wet. The spectacular mix of beautiful natural surroundings and the authentic culture will ensure you enjoy an unbeatable vacation. What is the time for pick-up at my hotel and where should I wait? Xcaret Admission | Riviera Maya Excursions | Cancun Tours We are experts in creating unconventional experiences making your event extraordinary. To purchase the photos of your dolphin swim experience, contactwww.delphinusworld.comor to the Customer Service phone numbers (998) 206 3304, 800 DELFIN (800 335 3461) from Mexico or toll-free from the USA and Canada at 1 888 523 2230. American Dollar (USD): Visa, Mastercard, American Express, Diners, Discover, JCB and Paypal. Outside Mexico. At what time can I call customer service? There are several options of payment depending on the currency chosen on our websites. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. This smoke-free hotel features 2 restaurants, a bar/lounge, and a gym. Yes, at the Stalactite River Swim, the use of life jackets is mandatory. We use own and third-party cookies to improve your experience on our website. If you buy multiple parks, the pictures taken at the hotel are included for free. Yes, as long as they are in good physical shape. 16.32 mi from city center. Euro (EUR): Visa, Mastercard, American Express, Diners, Discover, JCB, Carte Bancaire, Paypal, Sofort and iDeal. On a PC right-click on the file and select the option to extract. No one was watching him, and yet, he smiled the whole time. 3.- Select the album you want to see and the photos will be displayed on the screen, download by clicking on the icon, or click on the icon to download the entire album. Hotel Xcaret Mexico: The Experience Photo Pass - Planning | Best ", A verified traveler stayed at Copley Square Hotel, "Nice hotel. This is my happy place, my own personal paradise. Your previous content has been restored. If you visited our Parks: foto@xcaret.com, If you visited our Xcaret Hotels: fotohoteles@xcaret.com. This time, we certainly have failed in delivering this promise to you, and on behalf of all my team, I offer a sincere apology for the inconvenience we have caused you.Thank you for taking the time to write your detailed review.