I dont know why it wont go all over the pool. (2020) Jacuzzi Play Owner's Manual. #2. You can also adjust the hose floats or hose weights (depending on the model), to change the cleaning pattern. Aiper Pool Cleaner Troubleshooting Aiper Orca 1200 Pro Aiper Orca 1300 Aiper Orca 2000 Aiper Orca 800 Mate Aiper Seagull 1000 Aiper Seagull 600 Manuals & User Guides | Jacuzzi.com | Jacuzzi My Pentair Kreepy Krauly Legend Pool Cleaner is floating, what would cause that. If the ball is not moving, then there may be pressure loss, perhaps in the hose or internally, some leakage of water, or it may just need more pressure by plugging another return line, cleaning the filter or other means. Another potential problem is an air leak in the cleaner hose or the pump. I would suspect the top wheel on the P825, but not sure. Robot will not climb walls Sometimes this problem is as simple as the pool water being too cold. Just because your cleaner is fast doesnt mean its efficient. When cleaning swimming pools, use chlorine-compatible cleaners. I have a kreepy krauly and I am closing my pool. Sand too small; recommend .40mm to .50 mm size, FILTER WILL NOT KEEP WATER CLEAN. The Best Polaris Robotic Pool Cleaners for 2022 | HouseholdMe DE filters can also bypass debris with a missing air bleeder screen or sock. Hi Regina, the cleaner does not know if the pool is clean or not, they arent that smart It could be in the wrong cleaning mode. This is usually a problem of loose drive tracks, loose drive belts, or missing small parts that keep tension on the belts and tracks. We got it moving but it will only travel backwards. "@type": "BlogPosting", What can I do to make it stay on the floor longer and actually clean the bottom of my pool? Jacuzzi brand compass vacuum cleaner | Trouble Free Pool Cleaner Does Not Move on Startup A faulty electrical connection is the main cause for startup issues. I have an Inferno 2 XT-6 robotic pool cleaner that is still under warranty. Incidentally, this will increase the water pressure in the filter signaling that it is time to clean the filter. Hi, Hi Julie, the debris bag might have some holes in it, or it may have lost its elastic that holds it around the frame, or possibly is running without the filter bag installed? Hi Kimberly, probably there is some adjustment that can be made, check the owners manual, it could be that the filters need to be cleaned, or the cleaner may be contacting the floor, if very uneven, Im sure there is something that can be done. Ive seen pool guards for in ground pools that attach to the sides of the stairs. "datePublished": "5/22/2012", Richard Schnittger My Polaris was lifted out of the pool while connected & now is not moving help. Hi Marla, the Compass cleaner is made by Jacuzzi, and I dont see any retailers carrying parts for it yet. Check the design flow rate of the filter, and then check the flow charts of the current pump and other pumps, and you may be able to increase flow by a small amount, without upsetting the filtering processes. Tangled pool cleaner hoses are usually the result of waterlogged or poorly placed hose floats. Is there a separate main drain valve or second skimmer that can be throttled? Hi Barry; at first glance I would say its not a cleaner problem, but it is related perhaps. Suction Pool Vacuum Troubleshooting Tips Something not quite right with your cleaner? Learn more about pool care and repair. Hi, if the skimmer is empty, pour a little dish soap (just a few drops), to act like a lubricant. Now, i should say that if you are using a pump and filter system that is too large for the cleaner (it is meant to work with the 1500gph to 3500 gph Intex filter systems, then that could be the problem. Check the belts (380 model). Find many great new & used options and get the best deals for Durable Automatic Pool Cleaner Cover Waterproof Black Robotic Pool Cleaner Cover at the best online prices at eBay! Offering the ultimate customized cleaning solution with SMART Cycle functionality that learns your pool, the VRX iQ+ calculates the most . Here's some pics of the equipment. Like any part of your pool equipment arsenal, pool cleaners malfunction from time to time. Michael, air is the path of least resistance, your pump will prefer to pump air rather than water if it can. Marin Pool Service 101 Pool Cleaners, Pool & Hot Tub Service Serving Novato and the Surrounding Area Closed Request a Quote Bay Area Spas 63 Pool & Hot Tub Service Serving Oakland and the Surrounding Area Closed Request a Quote Clear & Clean Spa Service & Repair 51 Pool & Hot Tub Service Serving San Francisco and the Surrounding Area Closed If it is loose, remove the lid and check the integrity of the O-ring that seals the lid. Third, check that the hose is balanced, and the kreepy is sitting at a 45 degree angle to the floor. First of all, you should check out the top/bottom valve as it could be damaged or the debris causes obstacles from closing and sealing the ball. If threaded, you could use Teflon tape or other thread sealant on the male threads, to help seal it up. First, put your hot tub cover back on and let the heater do its job for about 24 hours. Thanks. If the cleaners hose length isnt the problem, inspect your pools return jets. Greener Spa Cleaner Top Pro Exceptional 5.0 (140) Great value Offers remote services 230 hires on Thumbtack 1 similar job done near you Suzanne O. says, "David is professional and knowledgeable. This is the most common . If not, thats an important part of installation. Check the wheels as well if there are any rocks or sand stuck in them. For flow below 5 or RPMs below 11, you will need more flow. Hi, it is likely a broken UWF (universal wall fitting), a threaded 1.5 fitting with two tabs inside, item 6-500-00. If everything has failed, and your pool cleaner is being stubborn and refuses to cooperate, it may be time to call one of our pool specialists/advisers who can assist further with troubleshooting or repair. Why is My Pool Cleaner Not Moving - Flower Mound Pool Service If either one is clogged with leaves and other debris, clean them out to increase water flow. Summit Aquatics - Blue Springs, MO - Nextdoor Engineer - Hayes Mansion Curio Collection by Hilton, $24.50 minimum It is a holiday home Another slim possibility is a solar return valve that is open, which is a line connecting the return line to the main drain line, on some pools back in the day. When it occurs, however, the cause can be a full debris bag or filter, or the drive tracks or wheels have become worn or rounded, or are loose or out of alignment. Bathroom. Hold the cleaner head just above water and inspect it for water moving through the thrust jet, the sweeper tail, or out the debris bag. Hi Jon, first make sure that the cleaner is in floor/wall mode. Holding it underwater, flip it over and shake a bit to let the air escape. all cords are plugged in.. Hi Kathy, Robotic pool cleaner I presume, check that the TEST button on your GFCI outlet is not tripped, and check the circuit breaker too. The poet supply is still lit and clicking to change directions, but the aqua jet wont move. The sensor bar slide that connects to the push bar and the adjusting arm? Why wait around for your pool cleaner at home when you can clean your pool regardless of where you are With the convenience of iAquaLink app control for on-the-go cleaning and remote control capabilities, the Polaris EPIC 8642 iQ offers enhanced maneuverability with a tighter turn radius and greater agility to propel the cleaner up walls and over obstacles. I cannot get the aorimatic regulator valve connector in the skimmer unscrewed, any suggestions? My sweeper hose keeps coming off my wall mount can my booster pump have to much pressure that it keeps blowing off my hoes. Hot Tub Cleaners & Hot Tub Cleaning Services | Thumbtack It will not climb the walls in the deep end. The floating power cord for your robotic pool cleaner should be firmly plugged into the power supply transformer, which is plugged into an outlet. 60. Another one is when the pump is running full steam, shut off pump, looking closely at suction side and strainer pot, looking for a quick spurt or spray of water, at the instant the pump shuts off. 10 Best Hot Tub Vacuum Cleaners - Clean Your Spa The Easy Way If your pool cleaner hose hung on a hook all winter, or the hose was wrapped too tight, it can develop a kink in the hose that causes it to twist and tangle. On our Polaris turtle cleaner it wont turn directions. Hi Doc, at this point, I would recommend calling or emailing the manufacturer, for their expert advice, as I am outta ideas! Hi, good question. Two very easy ways to keep your pool cleaner well maintained include: emptying its basket or filter bag often to ensure proper continual suction, and clearing its brushes of any tangled debris to ensure it can move smoothly and efficiently. Hi, the Merlin is essentially a version of an Aquabot, it has a pump motor and a drive motor. Also, ensure the pools surface is not covered in algae as this slippery surface will affect the cleaners traction. may not have enough suction from the pump, can you reduce suction from other lines, such as main drain or other skimmers, to draw more from the MX8 line? So, either your driver motor is not turning on, or it is turning on but is not engaging something, starting from the small T pin on the motor spindle, to the tightness of the belts, or small missing clips or parts that prevent movement. sanitization. Check this and also make sure that the cleaner has about 30 psi to operate. Can I fix this? Check the hose to ensure there are no kinks, holes or joins where pressure is being lost along the line. Hi Davy! Solution: Wash your cartridge filter. You can do this by adjusting valves at the pump, closing the main drain valve more for instance, or you can increase flow by adjusting the springs on the sides of the Compass Flow Control Valve, which is used at the bottom of the skimmer. Pool Cleaner Troubleshooting - Poolvy Additionally, use the test meter to check that the power is reaching the motor. If you hear clicking or popping, there may be something restricting the movement. But the drain and skimmer dont get to do their job. Pool Rehab was started in the belief that pool tile cleaning can be done with everything it takes from start to finish to . The hose determines how much room the cleaner has to move in your pool. "mainEntityOfPage": "https://blog.intheswim.com/automatic-pool-cleaner-troubleshooting-guide/", "contentUrl": "https://x1.adis.ws/v1/media/graphics/i/lesl/its-logo-wide", "@type": "ImageObject", We offer swimming pool artificial rock staining and recoloring, acid wash, tile repair, deckoseal and mastic. "height": "219", I cleaned the filter adjusted the jet direction and restarted the thing a number of times, still no dice. If your pool cleaner does not clean the entire pool, adjust the cleaning pattern or speed. I have a Polaris 9650iq. Serving Novato and the Surrounding Area. Help! Measure the hose to the proper length for the pool size too much hose will cause tangling. Also makes it easier to connect Kreepy, without having to reach way down there into the skimmer. Probably not your pumps fault, but something wrong at the wall connection. If pool is heavily contaminated, use main filtration system before using cleaner. Brightwater LLC - Glendale, AZ - Nextdoor Is it possible that the valve is bad,i have suction but not enough to move the pool sweep anymore? "width": "611", Damaged or missing wheel bearings can cause slow movement. "author": { I now flies around the pool (kind of comical) but does not clean the floor. If your automatic cleaner or pool vacuum isnt working, this is the post for you! The cleaner isn't sitting on the pool floor correctly: Check the pressure. I have a Leslie Merlin pool cleaner. "url": "https://x1.adis.ws/v1/media/graphics/i/lesl/its-logo-wide" The backup valve is new., lines and filter are clean. I HAVE A 2 YEAR OLD HAYWARD POOL VAC. Full Description. Jul 14, 2020. "keywords": "pool cleaner troubleshooting", CENTER. Suction cleaners bring debris into the pump basket, which is supposed to trap the big debris, and the dusty stuff passes thru and gets trapped by the filter. Adjustments to the direction of the return jets in your pool can affect cleaner coverage. Even so, you may need to use tools, like straight pliers or needlenose pliers. "url": "https://blog.intheswim.com/" Hi Jen, go easy on the culprit that did the deed, I dont think its related, probably not. If those things dont help, I would suggest making some sort of homemade deflector, like maybe a plastic clothes hanger, or brass, something similar that you can wedge in there, and it will stick out of the skimmer by a few inches, but not block leaves coming in, to deflect the hose as it comes by. Kokido Telsa 5 Rechargeable Handheld Pool Vacuum Cleaner automatically starts when the cleaner is completely submerged into the pool. (2023) J-400 Owner's Manual. If a booster pump is being used, be sure that both the filter pump and booster pump are operating and not leaking or making funny noises. In high demand. If the water flow through pump is always tedious to obtain at start-up after cleaning the lint basket, then an examination of the system to establish a reason and correct the cause is recommended. Hi Amber, check the piston to be sure that it moves freely, sometimes some grit gets stuck in there, or the piston gets into a bad angle and wont slide freely in the chamber. My Kreepy Krauly only goes to the left so in just goes in a circle I have just put all new parts in side and new feet and wings. Hi Jason, it may be that the new pump is too powerful for the filter size, and this has raised pressure, and when you add the strain of a suction cleaner on the other side of the pump, it just gives up. I started SSOS because I have a love for kids and a want to help families with their children. "dateModified": "5/22/2012", Now when I put it in, it starts fine. Pool Heater Repair: My Pool Heater wont Start! Another tip is to redirect the return fittings to spray straight down when returns spray water outwardly, they can push the cleaner hose, directing the cleaner away from areas beneath the wall return. Check the end of the tail, there should be a small hole, about 1/8 diameter or smaller. }, For other cleaners, check the owners manual for adjustments that can be made to hose floats and head floats and jets to produce less wall climbing (usually people want more!). the pump motor provides vacuum and suction, the drive motor turns the pulley that pulls the belts and drive tracks around the tubes, and creates the movement. Please advise. Put it back in the pool and its still doing the same thing. Hi Fred, is the o-ring missing or damaged? Detergents from cleaning compounds getting into the water. Hi Vlad both ideas you mention can affect the travel pattern of the cleaner, as well as adjusting the suction flow rate (more or less). It can also happen when the 360 is over-powered, as it flies around the pool, 17-19 psi is best, if you have a gauge on the line. If it sticks on a raised main drain cover, look at the UniCover, which creates a smooth transition from floor to drain. INYO Products has an extensive library of owner's manuals and technical documents for your pool and spa equipment. A last resort may be to replace some hose sections. . Hot Tub Troubleshooting: 6 Common Issues and Solutions - Swim University Inspect the power cord very carefully, moving it through your hands to see if you moving the cord starts the cleaner again. Page 6: In-Pool Installation IN-POOL INSTALLATION IN-POOL INSTALLATION IN-POOL INSTALLATION Place the hose weight (#17) on the hose. My suction pool cleaner works fine except it runs over some areas a lot more than others and completely ignores one corner. (2023) J-300 Owner's Manual. "headline": "Automatic Pool Cleaner Troubleshooting Guide", Air leaks in the hose or connections often cause air bubbles at the return line. Works perfectly fine on the skimmer. When I press the start button it wont start. The thrust jet and sweeper tail should shoot water 1520 feet. They are mainly used if the pump is just way too powerful, and opening other valves (main drain or other skimmers) is still not enough, to keep kreepy from sticking to the pool floor. Step 3 MEASURE SUPPLY VOLTAGE - Use a multimeter to measure the voltage to the motor. Hi TIm, are you talking about an Aquavac robotic cleaner? Hi, check the track for wear, on the outer edge and on the ribs on the underside. Another potential problem is an air leak in the cleaner hose or the pump. "url": "https://x1.adis.ws/v1/media/graphics/i/lesl/its-logo-wide", Also be sure that both internal jets are spraying strongly, and the tail and thrust jet also spray strongly. Now somebody (either basket or filter) isnt doing their job! Cords can be shortened and reattached, or you can buy a replacement cord if that is the issue. To clarify, the first hose section that connects to the wall fitting If your pump is too large, you could drill small holes in the solid part of the fitting, to pull water in at that point, to create a bypass or alternate suction intake, however be careful that this does not create a suction entrapment hazard, drilling many small holes all around the fitting, is probably safer than one large hole in the side. Backwashing helps, but never as good as it used to go all the time. If not, you'll have to purchase a new one. I have the Aquabot x4 Model 200 and it spends most of its time on the walls or trying to climb the steps. Thanks. And I have tried this on three different outlets with the same results. Also look for frayed or broken power cords. Use the pool brush (great exercise), to brush the pool early and late in the day, when its not so hot outside. Jacuzzi Hot Tubs Spec Sheet Each Jacuzzi Hot Tub offers a unique design and has a range of features. Hi Terry, the hose may have lost the orifice tip? As a last resort, place a small boulder in the area, or shorten the pool cleaner hose. BUDGET POOL & SPA TECH - 323 S Powerline Rd, Boise, ID - Yelp (in your case, just to be sure that none are clogged). The power supply should have an indicator light showing that power is being received. Suction pool cleaners work based on your pool pumps water flow. With the booster pump running, grab the pool cleaner hose, and slowly pull the cleaner toward you, inspecting the hose for leaks as you pull it out of the water. You may have grit in there, or need a new piston and cylinder assy. "description": "Automatic Pool Cleaner Troubleshooting Guide - step by step instructions on care and repair processes for suction, robot and pressure pool cleaners." Check your owners manual for specific adjustments for your particular pressure pool cleaner. Remove the cleaner from the pool and unhook the hose from the top of the to release the tube and diaphragm from the main cleaner body. This cleaner is designed to vacuum small debris. Of course, our specialists can also help you select a new pool cleaner if youd rather just start over. I cleaned the filter and washed the whole machine down with a garden hose. 16K views 1 year ago The Jacuzzi JCRX In-ground Robotic Cleaner provides powerful cleaning with rotating brushes to vacuum and scrub your pool floor and walls. Close other suction lines, such as the main drain or another skimmer, to increase the suction on the line the cleaner is connected into. Remove any debris and check for damages to the skimmer and strainer baskets. . It wont clean the 3ft section and the stairs. Verify the booster pump is operating, and the filter and pump are turned on and running. The vac runs when it is on high but the pressure drops and the water in the glass just rolls. 05 My hose keeps coming out of the dedicated suction line. It could be the pipe coming into the pump, the pump lid, or the o-rings in the 3-way valve. Powerful pool pumps create strong water flow, which can cause your suction side cleaner to move faster than normal. If it is, and the motor is not responding to the power, you may need a new drive motor. (67) Hot Tub and Spa Repair, Hot Tub and Spa Cleaning and Maintenance. "@type": "ImageObject", Hi Johan, this is from the owners manual: The climbing ability of the cleaner is dependent on the pools shape and available water flow. Check all the belts and pulleys for proper position and tension, and the wheels for proper alignment and movement. We put it in and it will go to the other side of the pool on its own but when it get there it just starts. Hi Tammy, from the Aquabot AquaJet Owners Manual: http://www.sparcomanual.com/ManualFiles/Automatic%20Cleaners/Robotic/Aqua%20Products/AG%20AquaProducts%20Manual.pdf Take a garden hose with high pressure, spray into the Valve Housing at each Valve Port opening. Also could be loose rollers or belts, slipping when it needs traction. Likewise, tiny grains of sand or plaster can make their way around in-line strainers and clog up small openings inside the cleaner. One solution is to stretch the hose out along the pool deck in the hot sun, using weights if needed, to straighten out. We have an index rob vacumn and all hoses are leaking at fittings. Good luck! Also check that each of the arms is free of any obstuctions, and that the pressure to the cleaner is proper. Hey guys and gals, DO YOU NEED A NEW POOL COMPANY?! I have a Tiger Shark, 2 years old. I have a robot p825. If your pool cleaner gets stuck on the main drain cover because its raised above the floor, install a Unibridgeto keep your cleaner from getting stuck on raised floor fittings. Well, thats a new one for me! I Just purchased a Jacuzzi Compass Automatic Pool Cleaner. In such cases, redirecting the eyeball fittings or nozzle can fix the problem. How To Diagnose a Pool Vacuum That's Not Working | Hunker Accessories. Two hose floats are used (2), on the Leader Hose, or the hose connected to the cleaner, placed at 20-25 from the gray cuff end that connects to the cleaner. It could also be a clogged pump basket or filter. Turn the cleaner upside down on dry land and turn the power supply on. TROUBLESHOOTING SAND FILTERS: Inspect. Hi Deb, it depends on what model you have I would search online for the owners manual, and then go to the troubleshooting section in the last pages, and look for your symptom. Noisy Pool Pump? Here's How to Fix It - PoolPartsToGo To see if this is the cause behind your jacuzzi not heating, turn the heater breaker off and on. my polaris 360 floats. Hot Tub Classic parts Spa 2-Pump Topside Control Panel Compatible with Most Jacuzzi Spas J-300 LED Series 2007-2012 2600-328. The Best Suction-Side Pool Cleaner Our Top Pick Kreepy Krauly Suction-Side Automatic Inground Pool Cleaner $329.48 It connects directly to your pool filter system and includes 32 ft. of hose. Not sure how or when, but every day when I go out there it is out of the plug in. Once the PV brushes are soft and pliable, the robot should start lying flat on the bottom of your pool. It is like it is not plugged in at all. If your pool cleaner moves around the pool normally, but does not pick up debris, clear the clog in the suction throat, or empty the debris bag or basket. A Beginner's Guide to Hot Tub Maintenance - Swim University For some robot filters, fine silty dust will pass right through. Inspect your cleaner hose, each section for holes, and be sure they all fit tightly together. What you have to do is put the pool pulse on the end of the hose . Dolphin Pool Cleaners Brochure Any ideas? How do I adjust the pressure? 3. If there is no electricity, check for a blown fuse or breaker problem. It could also be a damaged wall fitting connector, item D-29, but usually itts the UWF. "primaryImageOfPage": { Air will leak into the system if the connections are loose or if the hose is damaged. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is . Secondly, the cleaner could be overpowered. Follow the pressure side pool cleaner troubleshooting tips below to solve any issues. Theres no clogs in the cleaner itself its been taken apart multiple times and runs fine when it is not touching the floor of the pool. Check your return line eyeball fittings, aiming them down towards the floor is usually best. Where a cleaner is spending too much time on the walls, the foam pieces can be removed to encourage more floor time. Why is Your Dolphin Pool Cleaner Not Working? - Globo Pool Sand looks normal in the filter. If missing, that is the problem and if you can find it, you may be able to re-use it, otherwise youll need a new tail assembly. Why isnt my robotic cleaner staying on to clean my pool,does that mean my pool is clean,cause I clean it everytime the kids get out. Choose your model and in only a few easy steps, order your brand new cover now! You may need to just replace a few hose floats, to keep it up. In order for the cleaner to operate correctly, the water needs to be at least 60 degrees Fahrenheit. It seems to be getting adequate pressure and squirting water from all the right place. I'm interested too-we received this Compass cleaner (free with purchase of pool heater) and haven't been able to get it to work correctly. If the water is spraying properly out all three exits, you likely do not have a water pressure problem, but a problem with the drive belts slipping, a broken axle, or worn tires. About 9 Revolutions per 15 seconds, or 34-38 RPM (per minute), is considered optimum for Letro Platinum cleaners. Hot tub pumps are hot. It suddenly wont climb walls and it seems to only wanna turn 1 direction. Any suggestions? If the cleaner is receiving power, but not moving, faulty or old wiring is likely the cause. Verify the cleaner hose is securely attached to the suction line in the skimmer or cleaner line. Ideal for use in small pools or hot tubs. I have an account where the Shark suction cleaner used to work great, now its slow and less efficient. Hayward Navigator Troubleshooting (Updated guide) "@context": "https://schema.org/", Some modification to the drain cover could also be imagined, like an edge or bumpers around the drain, to deflect the cleaner as it comes close, but this may cause dirt and debris to build up around the raised edge not something Ive ever heard of doing, just a thought that just entered my head, may not be feasible. if depth is More than 7 feet, but less than 12 feet, use 3 weights: one 4 to 12 inches, one 6 feet and one 10 feet from the swivel head. "identifier": "" Rinse them thoroughly afterward. It seems to be repeating the same pattern in the pool when cleaning, ignoring the deep end and the shallow end? Another possible option is if your particular pool cleaner has a ladder guard or deflector that can be installed (on the cleaner), to keep it from passing under the step. Solution: When you will face this trouble, open up the cleaner, and check out the internal tubing, whether it is connected properly or not. I have an aqua jet electric that worked great for 5 years. { Zodiac Pool Cleaners Brochure. 01 How do I know if my pump works? Thirdly, check out the valve hose as it would be disconnected at the gearbox or manifold. Power Box and Control Motor Box have been tested, good. Powered by the pressure side of your pool pump system, pressure side pool cleaners dont use your pools filtration system to filter out debris. A lack of circulation could be the result of a dirty filter, a low level of water in the tub, or air lock in the lines. Hi Tommy, so its poppin wheelies? I would suggest adjusting the hose floats, there are two, that are supposed to go 12 from the cleaner head, at the end of the first short leader hose, and the other one about 9 past the first one, on the first long section of hose. 1)Shaft Seal. Now, it is flashing red and will not turn on. We have a Polaris 825 and one of the trac belts keeps coming off. Solution You'll need to determine exactly what the problem is by examining a few things closely.