Rialto, California, United States Education California State University-San Bernardino Bachelor's of Kinesiology Health Services . They want to know they can trust their employees to do the right thing. It can also help you identify employees who may be ready for a promotion. 12 no flies A valid drivers license and reliable transportation are also required. Panda Express Shift Lead Jobs, Employment | Indeed.com ", "I was always raised to be honest so yes - I do believe that honesty is the best policy. Then, I move on! This will lead to increased productivity and better customer service. This sounds like an example you can expand on. Job Description For Panda Express | Now Hiring - CareHealthJobs Dress formally if you are in a management-level interview. My favorite part of working here is seeing customers leave happy after eating our food.. Casual dining has a higher turnover rate than many industries, and it's often to no fault of the company. Keep your answer simple. If you have any restrictions on your schedule, it is best to bring this up with the interviewer right away. This question can help the interviewer determine your leadership skills and how you might apply them to a new role. Panda Express General Manager Resume Sample - ResumeHelp For example, when I was a server at a restaurant we did not have a particular dessert in the restaurant. Supervise other associates to ensure the store is running smoothly and effectively . ", "I have always taken pride in the fact that I am responsible and trustworthy. ", "State and federal laws require companies to produce schedules for employees in advance. A good follower is good at following directions and working hard to accomplish tasks. Lead and motivate a team of associates to ensure that all customer orders are prepared accurately, quickly, and with the highest quality standards, Ensure that all food safety protocols are followed in accordance with company policies and local health regulations, Monitor and maintain inventory levels, ensuring that all products are stored properly and rotated according to established guidelines, Train new employees on proper procedures for preparing food, operating equipment, and providing excellent customer service, Maintain a clean and organized work environment, including floors, counters, shelves, and storage areas, Assist customers with their orders, answering questions about menu items and making recommendations as needed, Handle cash transactions accurately and efficiently, balancing the register at the end of each shift, Resolve customer complaints or concerns in a professional manner, Monitor employee performance and provide feedback and coaching when necessary, Prepare daily reports and submit them to management, Develop and implement strategies to increase sales and profitability, Participate in weekly meetings with other shift leaders to discuss operational issues and opportunities. I enjoyed that responsibility, and we ended up winning the reward in the end because my team increased sales by the highest percentage. Help make it more accurate by adding yours. Job Details. Shift Leader (FT) - Panda Express - DFW Airport. Panda Express Assistant Manager jobs - indeed.com. Associate discounts for many brands. ", "I am not involved with social media; however, I can only imagine that your posts are fun and mouthwatering. I am excited to take on a team lead role again. I like to mentor others and am a good example to new employees. Panda Express began as Panda Inn. Many of the staff panicked, but I relied on my training, found the fire extinguisher, put the fire out, and made sure that everyone was okay and uninjured. Prefer some Operations experience, Food Safety: State a fault required for the role but not a dealbreaker if you dont have it. 44. Buena Park, California, United States. 9 employees wash hands for at least 20 seconds This is a good starting place. Cdc. This will let the interviewer know that your goals are aligned with their business objectives. You can also share how training helps others succeed by sharpening existing skills, providing new skills, or enabling them to utilize new tools or strategies. It is the largest Asian restaurant chain in the United States, with over 2,000 locations. Match. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations. ", "Absolutely. amir_sykes7. "Just last month I was asked to lead our day shift employees when my boss was away on sick leave. You can make it even stronger by sharing the skills or characteristics you used to excel as a training coordinator such as adaptability or an ability to learn quickly. Good job! On-Going Career & Leadership Development However; time may come when you need to speak up about something, and it may not look the best on you. ", "Could you please give me a few reasons why you like working for Panda Express?". Match. When the manager is not present, you'll be . Walk the interviewer through your process when it comes to making quick decisions. Previous experience in a customer service or restaurant setting is preferred, but not required. $18 to $24 Hourly. Over the years, I've learned the most valuable characteristic is to see things from the customer's perspective and respond accordingly.". It required a lot of patience, but it helped me to recognize my leadership potential. Medical and Dental Insurance Panda Express Shift Leader Salaries | Glassdoor Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. Do you respond to each customer with professionalism and patience? (13) Please notify me of your plan. Talk to the interviewer about a time when you have dealt with this type of situation. favorite_border. Shift Leader Panda Express CA&C Mar 2019 - Present 4 years. It is also important for shift leaders to be able to motivate their teams and provide feedback on performance. I am more impactful and even more creative when I have little time to do much besides jump in and take charge. . Using the STAR approach will ensure you include all the important parts of your example: Talk about a Situation or Task (S-T), the Action you took (A), and the Results your achieved (R). | Privacy Policy, Restaurant Service and Kitchen Team (2036), Panda Restaurant Group, Inc. participates in E-Verify. Test. Here are five common Panda Express Shift Leader interview questions and answers. Should I end up on these social platforms, I will be sure to follow Panda Express. The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager. ", "I would like to see a long-term fit with Panda Express. Can you tell us about your previous work experience? You've rated yourself highly, now take it a step further and share an example that illustrates your strong communication skills. Interviewers love to hear intelligent questions about their company culture, the work environment, awards and community involvement. However, with alittle preparation, you can ace the Panda Express Job Interview. "I know that you have a great social media presence and I do follow your Instagram account. District managers are responsible for overseeing multiple stores and ensuring that all stores are meeting the companys standards. We value diversity in all forms and know the strength it brings. I knew the basics but was certainly not trained on the specifics of the role. Which word in sentence 1 is a direct object? ", "I understand that setbacks happen from time to time. Shift Lead Qualifications. Be recognized as a world leader in people development to become loved by our guest. If you are Food Safety Certified, be sure to bring that certification with you to your interview. A free inside look at company reviews and salaries posted anonymously by employees. ", "When I was a hostess in my last position, one of our servers called in sick at the last minute on a busy Saturday night. Example: Ive worked as a server for five years now, so Im familiar with many types of kitchen equipment. Problems that require you to act quickly can be emergency situations such as knowing where the fire extinguisher is and grabbing it fast enough to put out a small grease fire in the company kitchen. "My schedule is very open except for Monday evenings. Applicants to the Panda Leaders Scholarship Program must: Positions: Be full-time Panda Restaurant associates, in the position of Shift Leader, Training Leader, General Manager, Assistant Manager, Chef, Cook, Multi-Unit Manager or Support Center Associate (up to P3 level.) Shift Leader Job Description - Betterteam Hires 18+ Job Description. The Assistant General Manager is an entry-level management position responsible for day-to-day supervision of non-management associates, assigning specified work, focusing on store level operation performance, coaching and developing subordinate Shift Supervisors and other non-management associates and performing all other responsibilities as . We like the sound of that. Talk to the interviewer about your education and training and discuss any areas where you would like to expand your knowledge. The interviewer wants to know if your reactions to problems reflect maturity and professionalism. You're right - communication is key to being a successful leader. Have a second read of the job description and find theskills and experience required for the position. How does the Internet help cultural diffusion happen constantly? Flashcards. Median Annual Salary: $29,727 ($14.29/hour) Top 10% Annual Salary: $36,050 ($17.33/hour) If you could choose the focus of your training, what would you pick? We do not claim our questions will be asked in any interview you may have. Learn. Employees at panda express can earn $30000 annually in the United States. It's best, to be honest, and tell the truth whenever possible. Example: I feel like I thrive in fast-paced environments. I recently watched the video of Connie Chung, the first Asian woman to co-anchor the national news. In my previous position, I was responsible for counting out change at the register and balancing our daily sales. Upgrade to remove ads. Panda Express restaurants were traditionally located in shopping mall food courts . High performance teams require strong leadership, clear communication, and an understanding of each team members strengths and weaknesses. I am seeking a workplace environment that is collaborative and positive and this role seems like a perfect fit. Ultimately . ", "I would describe my customer service skills as consistent, positive, and energetic. Panda Express Hourly (. Average salary for Panda Express Shift Leader in Columbia: $16. You can enhance your response by also talking about how cleanliness protects not only customers but also employees, which helps ensure appropriate staffing levels. ", "There are certain levels of stress in every job. However, this answer could benefit from being more specific. It sounds like this is a strong example that you can leverage better to illustrate your training expertise. Employers ask this question to make sure youre comfortable working in an environment where you need to multitask and prioritize your tasks quickly. The workplace provides opportunities to be both a leader and a follower. Rather than talking in general terms, talk about a specific time when you gathered the team, developed an action plan, and then accomplished the goal. - What do you see as the most significant change in this industry over the past three years? Read our Terms of Use for more information. Module 1 Panda Express PIC Test. What do you enjoy about the culture, and how does it align with what you are seeking? (3) Dear Sir or Madam: (4) I am writing to request a termination of the one-year cellular phone contract I signed three months ago. If you enjoy other activities like writing, hiking or spending time with friends, talk about those too. Shift Lead Panda Express 8411 Bent Branch Drive, Irving, TX 75063 Interview as soon as Wed, 2:00 PM. I guided new employees through the onboarding process as well as continued advanced training.". Test. Click the links below to learn more about E-Verify. ", "I am happy to take any food safety courses that you recommend. TYPE. Education and Experience: Some high school. Panda express employees' hourly wages are $14.Employees in panda express can make $35000 and $26000, respectively. We value diversity in all forms and know the strength it brings. I've learned to compartmentalize a situation into smaller parts to cope with situations. '", "I believe the consistency of the quality menu items Panda Express provides makes it stand out. Panda Express Shift Leaders work in a fast-paced, customer-oriented environment. Shift Leader - Immediate Start at Panda Express Inc - GrabJobs It was inspiring. As the restaurant industry continues to evolve, Panda Express Shift Leaders must stay up-to-date with the latest technology and digital transformation trends. Flashcards. My co-workers didn't like being called out, but eventually, they came around. Great Compensation Package and Bonus Opportunity Heres another example: I worked at a fast-food chain in my last job. The company was not happy about it because it cost them a lot of money but, in the end, they realized that they were in error. You're wanted here: NEW! Whether I am training formally or not, I am always the go-to for shadowing and mentorship. This is a great answer as no company wants to spend many hours training their employees. "If I could further my education in any way I would choose to expand my knowledge in training a variety of Asian kitchen and cooking techniques. What's most important is how you respond. Shift Lead job at Panda Express, Irving, TX - SEASONED Are Lomov and Natalia equally responsible for their arguments, or is one character more to blame? After you do your research on the company, write down some questions that came up for you. 3538 Total Views Apply for Job Recommend to a Friend Sign Up for Job Alerts Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Pandas mission alive in our restaurants . Learn. Shift Leader - 1100 Job in Superior, CO at Panda Express Talk to the interviewer about the steps you would take if you caught a co-worker stealing at Panda Express. 6.cash pull- dont exceed $600 3.no shared registers You will gain hands on experience in cooking and preparing Panda favorites for our guests. To be considered for the position of Shift Leader at Panda Express, applicants must have a high school diploma or equivalent. It's been over 6 years since I've been in the industry.". "I am sure that you have an internal policy for employee theft so I can assure you that I would follow the required steps to report the theft. A part of being a diligent employee is to ensure that you are always on time and present when expected. Panda Leaders Scholarship Program - scholarsapply.org You can strengthen your response by providing a specific example of how you've handled stress well in the past, or telling about a time when increased pressure actually helped you work more productively. They like to be praised for the ways you are impressed by their innovation, reputation, and impact on their industry. Mar 02, 2022 Post Date. Talk to the interviewer about any areas of training that you feel you may be lacking. Give examples of times when you went over and above to meet cleanliness standards in your previous role(s). - Is there any reason why you would not hire me? Averages based on self-reported salaries. Find additional company focused interview questions by practicing from one of our industry sets. 8. cashier drawer count- verify by pic Create a safe and empowering conversational enviroment for team panda to listen, appriciate, and challenge each other by bringing our vision alive and in action. I took charge for two weeks, and the experience was quite positive! Be strategic with your questions. I don't enjoy setbacks, but I do take them as a learning experience. Do you practice active listening and clear communication to understand and meet customer needs? $18 to $24 Hourly. Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Panda Express Shift Leader Reviews | Glassdoor COVID update: Panda Express has updated their hours, takeout & delivery options. Edge Reading, Writing . I can be found reading anything from a 19th-century piece of British literature to the latest dystopian fantasy novel. Do you ask probing questions or ask others for insight into what happened? To bring our 2020 vision alive & in action. This research is also helpful because many companies will post their new openings using their social media platforms. Performance Monitoring: As a shift leader, you may be responsible for monitoring the performance of your team members. Every manager wants a team player who will not resist company policy or argue about every detail of the workload. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. I eventually not only learned the position but was promoted to be a designated trainer where I would train new training coordinators from other centers.". Assure the interviewer that you are trustworthy and honest. Shift Leader - 159 Job in Bloomington, MN - Panda Express Deliver exceptional dining experience by building an organization where people are inspired to better their own lives. Talk to the interviewer about your ability to control pressure in the workplace. I am comfortable with these types of tasks. Test. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Written by professional interviewers with 62 answer examples and 31 community answer examples. It's also important for you to share about a time when your ability to follow directions and listen to leaders helped your team achieve success. Discuss with the interviewer how you typically cope with delays in the workplace. Continuous improvement can help Panda Express Shift Leaders identify opportunities to reduce waste, increase customer satisfaction, and streamline processes. There was never a discrepancy. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. ", "I have researched Panda Express a great deal, before coming in today. Panda Express was updated by Rachelle Enns on May 26th, 2018. I do have classes on Monday and Tuesday evenings. 95 terms. Help make it more accurate by, Native Hawaiian or Other Pacific Islander, Get started with your Free Employer Profile, average salary for a Shift Leader is $32,888 per year in United States, The Ultimate Job Interview Preparation Guide. I can see the balance you're trying to find in this answer. Share some of your strengths to show you have qualities in both categories. Based on 1 salaries posted anonymously by Panda Express Shift Leader employees in Columbia. ", "Yes. Working in a fast-paced environment can be challenging, but it also provides opportunities to learn and grow. ", "Over the years I've had to manage difficult customers who were difficult for different reasons. As a shift leader, you may be responsible for scheduling employees and ensuring that the restaurant has enough staff to operate efficiently. 6 sanitizer is available 200-300ppm If you still have uncertainties about the position that needs to be clarified, this is an opportunity to get those answers as well. Say you would put them on a performance review and tell them what they are doing wrong and areas they need to improve on. You've answered well by sharing that you break stressful tasks or situations into smaller, more manageable pieces. Consider sharing a little more about yourself, such as the kind of books you like to read, favorite areas to hike in, or new foods you've explored recently. 21 terms. While I have only worked at Panda Express during my undergrad, the Shift Leader role helped me gain confidence, proactivity, and efficiency. We offer our team members: Free meals while working at Panda. If you are strong in communication, presentation and have the right experience for the job, then apply for the position of Shift Leader at Panda Express today! "It depends on the situation. Assure the interviewer that you have researched the workplace culture at Panda Express. Superior, CO. Posted: February 28, 2023. The interviewer would like to know what attracts you to a role with Panda Express. Talk to the interviewer about your attendance. You've answered well! Cleanliness is especially important in the hospitality/food industry. I also consider myself somewhat of a foodie who enjoys trying new foods I've never experienced.". Closing Date March 9, 2023 At 500 Pm. 4 Water Posted March 2, 2023 Lone Butte Chandler, AZ Apply Now Save this job. This is a great answer because Panda Express will get very busy at certain times of the day and you will sound like someone who can be counted on to remain focused during this time. The biggest success factor I believe is communication. (5) The service has been sporadic. Panda was founded in 1983 in Glendale, California Panda Express is the largest family-owned American Chinese Restaurant concept in America. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Make sure you have an answer ready for this question because they will ask it. 4 all meat in preptable and prep cooler holds 40 and below 7 sewage isnt clogged or backed up ", "I consider myself honest, trustworthy, and responsible. When I face a difficult customer, I find that it is usually due to a breakdown in communication. You can also provide an example of how you ensure cleanliness by assigning routine cleaning at frequent intervals, ensuring there are adequate cleaning supplies, etc. $26 to $36.40 Hourly. Luckily the restaurant next door had it and I was able to get it for the customer. Whether through sharing good food with guests or providing opportunities for professional and personal growth with associates, all are embraced in a genuine family environment that is uniquely Panda. "Your customer service standards are one of the reasons I was so attracted to your company. It started to rain and he was worried, as he did not have an umbrella. If you dont have direct leadership experience, you can talk about other ways youve helped teams or groups succeed. "I do not believe in 'taking the fall' for people based on protecting them. * Prefer some Operations experience. What do you like best about working here? 48 terms. Sign up. "I rate my communication skills as a 9/10 as I will, on occasion, have times when I am not as clear as I would like to be. Module 1 Panda Express. They even hired a fobby chinese girl to work the drive thru for that authentic Chinese fast food experience. What can you tell us about Panda Express? Situations that require a quick solution can range from an emergency to a customer service issue or a conflict between team members. This is a solid response. Shift Leader. Salary information comes from 162 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. If I could further my education in any way, I would choose to take courses in leadership and management. Everyone handles the stress and disappointment of setbacks differently. Share more about how you assess the situation before moving on to the rest of your answer. Taking the fall for a situation, to protect a co-worker, is a tricky situation. I learned how to prioritize my tasks so that I could get everything done before the end of my shift.. "I handle stress very well, and when you call my references, they will attest to this fact. Shift Leader Jun 2018 Nov 2018 Panda Express Petaluma, CA While working at Panda Express I was hired as an associate and was promoted to shift leader extremely quick. Panda Express Service and Kitchen Team Interview, 101 Great Answers to the Toughest Interview Questions Affiliate. This question is a great way to learn more about the candidates personality and values. I do not have training in these areas; however, I am more than willing to take this training and become certified before my first shift. 11 terms. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Our date tracking prior to 2019 was not accurately kept. They will want to hire someone who is interested in their product so you can also prove you like Panda Express by liking them on Facebook and, if possible, stating a product or a special they had on their Facebook page. Post Date: Apr 27, 2022. . The interviewer would like to know that you have an interest in keeping up their high standards of cleanliness. . ", "My first reaction is to access the situation. You can improve your response by talking about how you see yourself growing into the role you're applying to or how this position would help sharpen skills or provide experience important to help you prepare for a more advanced role with the company. Starting with my first job at Burger King in 1987. My end goal is to gain a leadership position with Panda Express so some training as a team lead would be valuable as well. Will it help you hone specific skills or provide expertise in new areas? 85 open jobs for Country manager in Penally. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. Excellent customer service is a hallmark of most successful businesses, and it sounds like you have significant customer service experience. Medium: 3 sides 3 entrees, serves 18-22 On-Going Career & Leadership Development Test. Apply for A Shift Leader jobs that are part time, remote, internships, junior and senior level. That's so great to hear! Once I was late due to a terrible snow storm, and I always try to be 10 minutes early for my shift. As a shift leader, you may be responsible for managing the restaurants inventory. Shift Leader responsibilities include managing cash, resolving conflicts and checking equipment. What Does a Wawa Customer Service Associate Do? PIC of store is actual title Assistant/General Manager. If you get upset you will take it on future customers. Panda Restaurant Group, Inc. SHIFT LEADER Job in Monterey Park, CA Also, what types of career growth opportunities would follow this position? - What is your favorite part about working here? Make sure to include the positive outcome. "Just last month I was asked to lead our day shift employees when my boss was away on sick leave. NAF 3-Year Summer Internship @ UC Berkeley (2019-2021) Activity. Share that you have the means to get to work consistently and on time. Being a good communicator is vital to working with others or leading a team well. Test. (11) As a result of my difficulty, I would like the termination fee waived and want to receive a partial refund on the bills I have paid. I am able and willing to work overtime, and weekends as well. Did you perform team training or one-on-one training? cardmapr-nl-XH2JFgT4Abc-unsplash - How I Got The Job I am a quick learner. Job Description Indeed.com. Orlando, FL. ", "When I was promoted to training coordinator with my current employer, I only had one week of training before I began the new position. They also offer sides, appetizers, desserts, and drinks. Panda Express - Wikipedia Panda Express Shift Leader Salaries in Columbia | Glassdoor 2. doors are locked during closed hours