Their explanation was that it was their policy, just like that! Debit cards using PIN will receive cash. I never had any problem with returning to Ross store within 30 days with recipes but my purchases never were used if I want to return it. I was out of town and found I needed a light sweater to ware to a wedding. Can I use a tax exemption certificate to shop tax free at Ross Dress for Less? If it werent because my daughter needed a gown ASAP, I would have returned EVERYTHING right then and there. Last Saturday, I went to Ross in Philadelphia (Cedarbrook shopping center) to return a blouse that I brought one day prior. Who doesn't wash clothes before wearing? How long does a debit card refund take? | myPOS Blog I didn't try then on in the store and they were way too big. . A 10-day period is required for a cash refund on check purchases. It was like I walked 2 miles just to give them $49. That will help if necessary. I walked back home with shoes no one can wear amd out of $49. I am not a criminal, or terrorist that buys things, changes tags out, switches items, or whatever this is being done for. If I can't make it back within 30 days, they've give me store credit. The store would not give me a refund to the card I used for the purchase - only store credit. I will not be shopping at Ross again. If you don't have a receipt, try to make the return within 30 days and the company may be able to find your purchase in its system if you used a debit or credit card for the transaction.. I asked how many I had and what was the dollar amount. I then purchased 2 bottles of cologne for my husband and when I got out to the car my son told me I got the wrong one. Lately the underpants for women are so low quality, only nylon and polyester and all of them fall down when you wear them . Also, a lot of places ask for ID so that they can keep track of you. Credit Card Return Protection Benefits: How to Use Them to - MoneyTips So please be considerate when it comes to returns or exchanges. The fox chapel in pgh pa is also doing a GREAT job. I shop at ross often and spend way too much money to be insulted like this and will not be shopping here again! 5) Understand that we live in a not so great world and people are scandalous and steal stuff and then try and return it. If everyone got to return crap they washed or tore the tags off on then they would raise the prices!!!!! I am a consumer as well but what people must understand is everyone is not honest and unfortunately the honest people have to pay. The store executives will help you with your return or exchange. *Required Fields. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-box-4','ezslot_6',103,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-box-4-0'); Also, Jewelry purchases from Ross-simons will follow their 30 days Ross simons return policy. How Long Does A Debit Card Refund Take? - SuperMoney When I got my quote for what I was gonna get offered as a ft asst at a "TRILLION DOLLAR STORE", I honestly thought my district mgr was joking. I tried to find something to buy for the amount of 23.00 dollars could not find anything. Suck that I am I week over my stupid 30 days policy! When I mentioned it to the cashier she said, " I dont have time to fold clothes". Needless to say they were pissed.I had a return something I thought was hair spray, it wasn't. Callback tomorrow and speak to someone else. She is in another state which is harder for also. Also managers are never help they are rude and wrong. Some stores are a bit different, but most are pretty fair about it. i will be calling customer service tomorrow. She then threw the items at me and knocked over a suitcase I was returning and said I'll get all the deals. It's fine to make a comparison, but expecting Ross to handle things the way TJ MAXX does will not happen. Continue with Recommended Cookies. I'm done with Ross. No way you ever sold this shirt for 16 cents! You will receive your payment by mail in the form of a debit card if you: Filed a paper return Had a balance due There was no change in price on any of the other like items in the store but they would only refund half the value. In case of any issue that you need to call Ross customer care then call at this number 800-335-1115. Due to reading unfavorable online reviews on Amazon, I decided to return it. If you don't like it then shop somewhere else. Ask me why I do not know, that is a corporate question. I go back to shopping and when I check out, it's with one of the people that helped with my return. If so, I'm done - no more of my business and I'm sure I spend several thousand a year there. People sitting here saying I am not going to shop at Ross anymore, REALLY!!!!! I spend my hard earned money at Ross and to be treated rudely just because of a $20 sweater put a dislike for the store in McKinney. 5 days and I had a receipt. He added that he would accept the ID of her son who was with her. I was in the store for at least 6 hours picking everything out to complete my Christmas shopping. The swimwear and lingerie return policy is the same as the store return policy with one addition: all swimwear and lingerie returns or exchanges must have the original ticket attached. At that time i told her i was going to return everything that i had just purchased. The item must be returned to the benefit administrator in like-new/good working condition. Just some form of ID if either of the following occur: you do not have a receipt, you are returning it within 24 hours, or it has been either over the return period of 30+. Please keep in mind that all company stores (Such as Ross, Marshall's, TJ MAXX, Walmart) all operate and run differently. I explained that i need to exchange for a bigger size Curtains and was told that i can bring it in just fine. If you want a cash refund, you must wait 5 business days for the check to clear. Throwing $32 dollar for nothing! Today to get a pair of shoes refunded as well as a mistake the cashier had made by scanning the same item twice. I bought 3 dresses 2 weeks ago. She took one look at it (it was slightly faded) and proceeded loudly to give me a lesson on what I should have done to the receipt. The cashier was asking for my ID. ross return policy debit card Call us today! (these are the people who ruin it for the honest ones.) Returned two days later to purchase matching shirt & misc., approx. For all they know you could be one of those people who just keep buying and then return the next day for the thrill. A note received is recorded at its principal amount by debiting the Notes Receivable account. That is absolutely absurd to me! I was appalled!!! Your email address will not be published. I bought a nice flowy cover and I don't really find it appealing anymore. Debit Card Return Policy - coupon.petanidata.com That Ross had some cool shirt and was looking forward to making more purchases unfortunately my first and last $60 purchase at Ross will be my last. While 30 days is a little tight on a return policy I will say I haven't had any problems working within their guidelines. Tags still attached. Ross has a limit on non-receipted transactions, so do remember to keep your receipt with you when you are exchanging any of the Ross merchandise. Well after reading the reviews I don't have the nerve to ask about an exchange on an item purchased over 60 days ago,it's a desk you hang on the wall and I was informed I can't do that here,so ,brand new desk,tags attached,never used,have receipt.I don't even want to ask them,I may get my head bit off ,makes me very sad to have to feel like that ,like I shouldn't even bother trying to exchange or something, I was wondering if I could get my money back if bought something from Ross and didn't want the receipt Can I still get my money back without a receipt. Wait up to 60 days, and your liability increases to $500. I bought a blouse with cash. Ross has a very strict return policy because we are a discounted store, we already offer very low prices. Every receipt has the employee number belonging to the associate who rang you up, it also has the date, time and which register it was rung up on. I only hope and pray that my good fortune with the returns at Ross continues. I once seen a women try to refund a pot and pan set she had used, that was place in a brown boxReally. The purse with tax, it was $21.74. I had a really bad experience today in Ross on Limestone, Pflugerville ! All the unused and original items are valid for in-store returns. So I pulled out my receipt and she began returning until she came to an item with all tickets attached except one and she said Look people everyone knows you need a receipt to returns things to most stores and that tags should be on them. No receipt as they were gifts. Your refund will be processed via your original payment method. Please let me know what can I do to get exchange or get store credits. They were much less than the ones I were exchanging which the Associate said it was okay. But neways no cash refunded & back of receipt says Merchandise returned within 30 days eikl be refunded as same way it was purchased! Hope this was helpful. He stated on the back of the receipt. After washing, the paints unraveled all along the seams, truly defective. What if I return my products after 30 days? MCTR debit card payments will be mailed to the remaining eligible taxpayers. I contacted the store I purchased the items and who gave me the refund and they advised they could not help me that I would have to contact the corporate office. I had a fantastic experience i had lost my receipt and found it after 40days .still Ross gave me full refund great service ..love it ..great work Really first off while buying these $7 shorts last minute I had to wait in line for 20 minutes for a cashier to arrive then I get to my moms and the dang shorts don't fit I quickly try to return them as we were headed to the beach and want a different size I hand it to the lady with the tags and reciept and she says since its the same day they will not allow any returns without an ID EVEN tho it was less then an hour ago and I had the reciept. The one cashier, said I will take you next. When I got home, he tried them on and it was too big. All Rights Reserved. Can exchange or store credit be provided without a reciept? Tap debit card. show ID when I used the store credit. Banks have up to 45 days to investigate disputes, and in some cases, up to 90 days. Contract. You will only get angrier if you continue to rely on that. I felt like this was kind of intrusive..it's just an 11 dollar dress and I had paid with credit card! Consumers who purchase merchandise at Ross stores will have to hold onto their receipts if they think they may have reason to request a refund. 3)keep the tags if you need to staple them to the receipt According to the Electronic Funds Transfer Act (EFTA), the longer your wait to report a lost card, the higher your liability becomes. So bad quality!!!!! The Jewelry must be in its original condition and their quality assurance specialist will review the Jewelry before issuing a refund. Companies use this information when issuing store credit cards to access the risk. We were very loyal Ross customers but no more. Lately the underpants for women are so low quality, only nylon and polyester and all of them fall down when you wear them . All Ross locations can accept purchases from other stores as returns but, in instances where there may be a mix up with the tag, it's always best to return it to the store you purchased it at. I replied yes, she immediately caught an attitude!! So she said if it goes under $50 then should be fine bc I guess they mail returns over $50 even with receipt? I was told that counts as 30days she wanted to give me CHANGE for the DOLLARS $20 more then the amount she wanted to give EVEN THO I HAD COVID AND IMPOSSIBLE TO BE THERE ANY SOONER AND I STILL HAD TILL THE NEXT CALENDAR DAY BUT WITHIN 24 hrs until 30 days was up. The next day tried to return the light sweater.The store said it is against company policy to return a designer sweater. No, the companys policies and agreements with its vendors prohibit it from selling merchandise to any company or person that buys with the intent to resell the goods to someone else. Have never returned anything and we have shopped there for at least 2 years. WHAT!!! Choose Vendor credit. I would never expect to wear something, wash it, and then return it to any store and can't believe people would actually expect Ross or any other store to give them a refund for worn/washed items. I'd rather Ross keep their price low. At that same time, I returned the color of towels I would not be keeping. Now, I have never seen a pair of women's short that cheap. employees are super confused, not trained to deal with customers at any level, even a manager doesn't have an explanation for what ever that doesn't make sense! Message*. I work at ross and it is crazy what people try and get away with. I will never shop in this store again. You paid using a debit card, so it has to go back onto the debit card. I was told by wiman in returns that once you remove the tags they cannot take back. Yet, all tags on items and they had no damage. After a couple wks of seeing these present store mgr staff "tactfully hate their lives"I got married a couple yrs later&,fortunately was told by my fabulous husband Dan "you dont have to work full time". You will receive a refund as a store credit or can also choose to exchange the item at its current price. a new policy? So the following day, I tried to retrieved it unfortunate I cannot find my receipt. I can't get ahold of anyone. Please do not be upset with the ross employee. I just went through that today with shoes I bought in the A.M and returned in the evening. They wanted to know if that would be an issue. Learn about refunds on Google Play in EEA countries and the UK Once I mislaid the store credit, moved to another state and found it 5 years later. Coverage provided by 3rd party carriers may be acceptable if the policy has been prepaid for a minimum of 30 days from the date of the rental and will provide collision and comprehensive insurance benefits to cover . I bought a pair of shoes for my son. You can find out what your debit options are by calling the bank number on the back of your card. Refunds, store credit or exchanges will not be given on any merchandise that is used, worn or altered. This has been a lesson learned to not shop at stores that are not trustworthy. Did not realize they did not give me my senior discount until next day, I loaded everything in car and went back to same store. I eventually decided that I really didn't need the purse so I took it back to a Ross store on 6/16/16 - exactly 30 days after the purchase. I told her to smell them if she thinks im tryng to lie. 541-301-8460 ross return policy debit card Licensed and Insured ross return policy debit card Serving Medford, Jacksonville and beyond! Today, I thought, if nothing elsethey could at least grant me a store credit. I have been waiting 10 minutes and she just walked in. Last Name*. amount of $29.00, to be paid with check. Tj max&Marshall's will be around. No, merchandise cannot be purchased online. On Tuesday I purchased apps 160.00 in merchandise. Obviously it doesn't have price tag but some other tag. Debit Card A debit card is a plastic card that provides the cardholder electronic access to his/her bank account(s). I love to shop for my pets and home goods in this store but that maybe the last time I go to this store. They said the shoes were probably old and out of style but I hadn't baught them that long ago and went to the back n they were still selling the same exact style shoes for the price I originally baught them for. ROSS policy states we cannot accept any merchandise that has been worn washed or altered. Three of the gifts didn't fit or weren't liked and need to be returned. Now I could understand if I bought them yesterday and for whatever reason the charge hadn't cleared the bank or if I had paid by check or credit card but it was paid with a debit card 2 weeks and my only option is to put it back on the card or get a store credit.